Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Jones

Waterloo,IA

Summary

Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Team Member

Tyson Fresh Meats
11.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Production Floater

Hill Phoenix
02.2019 - 10.2023
  • Improved communication between departments, fostering collaborative problem-solving for production challenges.
  • Optimized resource utilization by identifying areas of redundancy and reallocating resources accordingly.
  • Reduced machinery downtime through proactive maintenance and timely troubleshooting.
  • Contributed to cost-reduction efforts by identifying areas of waste reduction within the production process.
  • Assisted in training new hires on proper procedures, helping them acclimate quickly to their roles within the facility.
  • Displayed strong problem-solving skills when faced with unexpected issues or obstacles during daily operations.
  • Participated actively in continuous improvement initiatives, suggesting process improvements for increased efficiency.
  • Adapted quickly to various job roles within the facility, increasing overall productivity and efficiency levels.
  • Supported new equipment installation projects, ensuring seamless integration into existing production lines.
  • Consistently met tight deadlines through effective time management and prioritization of tasks.
  • Promoted a positive work culture by maintaining open communication channels with colleagues and supervisors alike.
  • Assisted in achieving production targets by coordinating with team members and ensuring smooth workflow.

Expeditor

Amcor Rigid Plastics
04.2017 - 02.2019
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
  • Enhanced communication between departments to ensure seamless order management and fulfillment.
  • Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
  • Trained new expeditors and food runners according to company policies and standards.
  • Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
  • Ensured compliance with regulatory guidelines, keeping meticulous records of all transactions and documentation.
  • Identified discrepancies in inventory, leading to more accurate stock levels and reduced waste.

Warehouse Packer

Inhance
07.2015 - 04.2017
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated tape machines, scales and label printers to package items correctly.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Created shipping labels to complete daily order processing.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
  • Organized items on racks, shelves and bins to maintain established order.

Operator

Moravia Hardwoods
04.2015 - 07.2015
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.

Sales Associate

Kirby
03.2013 - 04.2015
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Laborer

Service Master Restore & Cleanup
01.2012 - 03.2013

Specialized in flood and water damage restoration.

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.

Laborer

Quaker Oats
09.2011 - 01.2012
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.

Team Member

LeanLogistics
03.2011 - 09.2011
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Cashier

Hardee's Restaurant
01.2009 - 03.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Washington High School
Cedar Rapids, IA
04.2007

Skills

  • Customer service
  • Positive attitude
  • Cleaning
  • Leadership qualities
  • Product knowledge
  • Sales expertise
  • Social media expertise
  • Chemical handling
  • Lift number pounds
  • Workflow optimization
  • Multitasking
  • Conflict Resolution
  • Quality Assurance
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Effective communication
  • Operational Efficiency
  • Self motivation
  • Professionalism
  • Strategic Planning
  • Time management abilities
  • Inventory Management
  • Adaptability
  • Project Management

Timeline

Team Member

Tyson Fresh Meats
11.2023 - Current

Production Floater

Hill Phoenix
02.2019 - 10.2023

Expeditor

Amcor Rigid Plastics
04.2017 - 02.2019

Warehouse Packer

Inhance
07.2015 - 04.2017

Operator

Moravia Hardwoods
04.2015 - 07.2015

Sales Associate

Kirby
03.2013 - 04.2015

Laborer

Service Master Restore & Cleanup
01.2012 - 03.2013

Laborer

Quaker Oats
09.2011 - 01.2012

Team Member

LeanLogistics
03.2011 - 09.2011

Cashier

Hardee's Restaurant
01.2009 - 03.2011

High School Diploma -

Washington High School
William Jones