Summary
Overview
Work History
Certification
Timeline
Generic

William Jones

Choctaw,OK

Summary

Experienced with multi-unit management, team leadership, and operational optimization. Utilizes management development and side by side coaching to drive productivity and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals. Focus on Brand Standards and Integrity.

Overview

18
18
years of professional experience
1
1
Certification

Work History

District Manager

Wendys (Meritage Hospitality Group)
07.2023 - Current
  • Responsible for 8 units in Oklahoma. Responsible for $12 million in sales. Over P&L for all 8 units. Staffing of General Managers. Training, Coaching, and Development of all levels. Responsible for Food Safety and Maintenance of all units.
  • Accomplishments: Only district in the market to achieve sales growth in first full year with company. Only district in the market to hit profitability in each qtr. Internally promoted 2 GMs.

District Manager

Cracker Barrel
01.2017 - 07.2023
  • Responsible for 13 units in LA, MS. Responsible for $13 million in sales. Heavily involved in Off premise and Dine in business. Responsible for all personnel on the retail side.
  • Accomplishments Second in sales growth over first 2 qtrs in position. Accomplishments reduced shrink year over year from 2.53 to 1.93 to 1.35 currently. awarded Retail Manager of the year, and Retail Sales award after first full year with the company.

Practice Manager II

Banfield Pet Hospital
02.2015 - 01.2017
  • Responsible for all hospital operations for a 3 DVM $1.5million practice, including but not limited to: building profitability of practice by directly managing the p&l. Hiring, training, coaching, and maintaining a skilled engaged staff.
  • Accomplishments Ranking in the top 80th percentile in associate engagement in the company for 2years. Increasing profitability by 10% for 2 years. Managing charity project for the district.

Store Manager

The Walt Disney Company
07.2012 - 02.2015
  • Responsible for a 3800sqft store generating an annual volume of 2 million dollars. Responsible for creating a strong guest service culture, generating sales, training, and developing a staff of 20+ cast members.
  • Accomplishments Received an award for the highest secret shop avg in the region. Increased sales each year. Maintained a shrink of .6 which was below company avg.

Store Manager

Crazy 8 (gymboree brand)
04.2010 - 07.2012
  • Responsible for 3300sqft store generating and annual volume of 1 million dollars. Responsible for driving sales, training and motivating a staff of 10+ employees, as well as delivering great customer service.
  • Additional responsibilities included training managers for other locations. Accomplishments Increased sales every year Trained two store managers and three assistant managers (this is not including my own asm) Recruited three managers from other companies.

Assistant Store Manager

Toys R Us
05.2007 - 04.2010
  • Responsible for sales and operational duties in a 3800sqft store generating 10 million dollars in annual volume. Additional responsibilities included running several departments as well as overseeing back of house operations. Assisted in staffing and developing the team.
  • Accomplishments Helped prepare annual remodeled store in Joplin, NO for its grand opening. Promoted to assistant after one year with the company. Trained three front end supervisors for the district as well as several other managers in the store.

Certification

Servsafe Certified

Servsafe Proctor

Timeline

District Manager

Wendys (Meritage Hospitality Group)
07.2023 - Current

District Manager

Cracker Barrel
01.2017 - 07.2023

Practice Manager II

Banfield Pet Hospital
02.2015 - 01.2017

Store Manager

The Walt Disney Company
07.2012 - 02.2015

Store Manager

Crazy 8 (gymboree brand)
04.2010 - 07.2012

Assistant Store Manager

Toys R Us
05.2007 - 04.2010

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William Jones