Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Jones

Goochland,VA

Summary

Dynamic Landscaping Crew Leader, with a proven track record, enhancing client satisfaction through effective project management and quality control. Skilled in landscape design and task delegation, I foster team collaboration while implementing sustainable practices and problem solving, resulting in increased client retention and outstanding project outcomes.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Landscaping Crew Leader

Bws Landscaping
08.2021 - Current
  • Managed inventory of materials efficiently to ensure availability when required.
  • Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
  • Resolved conflicts between crew members professionally while maintaining focus on project goals.
  • Implemented quality control measures to consistently deliver outstanding finished landscapes.
  • Increased client retention rates by proactively addressing concerns and offering solutions that exceeded expectations.
  • Implemented sustainable landscaping practices to reduce water consumption and promote native plant species growth.
  • Mentored new team members on industry best practices, leading to a more knowledgeable workforce capable of handling complex projects independently.
  • Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
  • Enhanced curb appeal for residential properties by designing and implementing landscaping projects.
  • Maintained open lines of communication with clients throughout the duration of projects.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Supervised team member performance to meet client deadlines and requirements.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
  • Assisted with seasonal maintenance tasks such as snow removal or leaf cleanup around the exterior of the building grounds.
  • Performed snow removal tasks during winter months by shoveling, plowing and sanding.
  • Reduced safety hazards with diligent snow removal and ice treatment during winter months.
  • Coordinated snow removal efforts during winter months, ensuring safe access for all facility users.
  • Ensured timely snow removal during winter months for accessible pathways and reduced risk of accidents on public grounds.
  • Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.

Landscaping Crew Leader

B & D Landscape
05.2019 - 06.2021
  • Ensured safety standards were met by conducting regular site inspections, addressing potential hazards, and providing ongoing training to crew members.
  • Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
  • Reduced equipment downtime by performing routine maintenance on tools and machinery, resulting in uninterrupted productivity.
  • Evaluated project progress against established timelines to adjust resources as needed for successful completion.
  • Streamlined crew operations by creating efficient daily work schedules and assigning tasks based on individual strengths.
  • Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
  • Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization.
  • Resolved conflicts between crew members professionally while maintaining focus on project goals.
  • Implemented quality control measures to consistently deliver outstanding finished landscapes.
  • Increased client retention rates by proactively addressing concerns and offering solutions that exceeded expectations.
  • Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
  • Enhanced curb appeal for residential properties by designing and implementing landscaping projects.
  • Maintained open lines of communication with clients throughout the duration of projects.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Supervised team member performance to meet client deadlines and requirements.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.

Landscape Crew Leader

Proving Grounds, LLC
03.2017 - 11.2018
  • Mentored junior team members, fostering a positive work environment and promoting professional growth.
  • Created a safe working environment through adherence to OSHA guidelines during all operations.
  • Implemented best practices in horticulture, plant selection, and soil management to optimize landscape health and longevity.
  • Contributed to increased company revenue through upselling additional services when appropriate.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Installed sod, seeded lawns, or hydro seeded areas for new turf establishment or lawn repair purposes.
  • Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.

Landscape Crew Leader

Class A Grounds Maintenance
02.2016 - 02.2018
  • Balanced multiple projects simultaneously while meeting deadlines through strong organizational skills.
  • Collaborated with crew members to complete projects on time and within budget, ensuring client satisfaction.
  • Streamlined workflow processes by identifying areas of improvement within the team structure.
  • Improved overall crew performance by providing ongoing training in technical skills as well as safety procedures.
  • Oversaw the maintenance of tools and equipment, ensuring proper functionality for efficient project completion.
  • Maintained a high level of professionalism throughout each project phase, resulting in numerous repeat clients.
  • Communicated effectively with clients, addressing their needs and concerns while managing expectations.
  • Directed and supervised construction of fences, decks and other outdoor structures.
  • Installed ponds, waterfalls and other water features and tested for proper functionality.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Supervised team member performance to meet client deadlines and requirements.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Mentored junior team members, fostering a positive work environment and promoting professional growth.
  • Performed planting, watering, mulching, and edging of lawns.
  • Created a safe working environment through adherence to OSHA guidelines during all operations.

Education

GED -

Henrico East
Henrico, VA
08.2018

Skills

  • Heavy machinery
  • Fertilization methods
  • Strong work ethic
  • Customer service
  • Responsible and punctual
  • Flexible and adaptable
  • Landscape maintenance
  • Team collaboration
  • Pesticide application
  • Maintaining equipment
  • Weeding and edging
  • Lawn and grounds maintenance
  • Sod laying
  • Lawn aeration
  • Hardscape installation

Certification

  • Licensed Pesticide Application - 3 years

Timeline

Landscaping Crew Leader

Bws Landscaping
08.2021 - Current

Landscaping Crew Leader

B & D Landscape
05.2019 - 06.2021

Landscape Crew Leader

Proving Grounds, LLC
03.2017 - 11.2018

Landscape Crew Leader

Class A Grounds Maintenance
02.2016 - 02.2018

GED -

Henrico East

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