WILLIAM JONES
Sales Manager
League City,TX
Summary
Award-winning Sales Manager with 5+ years at AT&T, experienced in leading high-performing teams, driving revenue growth, and enhancing customer experiences. Recognized for consistently exceeding sales targets through data-driven strategies, trend analysis, and effective communication. Skilled in building lasting client relationships, negotiating deals, and implementing practical solutions that improve both customer satisfaction and business outcomes. Passionate about leveraging market knowledge and leadership skills to deliver exceptional results.
Overview
6
6
years of professional experience
Work History
SALES MANAGER
AT&T
07.2022 - Current
- Boosted team performance through hands-on training in product knowledge and sales techniques.
- Tracked trends and customer behavior to improve revenue and service quality.
- Simplified inventory management and product demonstrations for smoother operations.
- Resolved customer issues quickly using clear and effective communication.
- Improved customer satisfaction through targeted feedback initiatives.
- Used data insights to optimize inventory and make product demos more effective.
- Increased sales team productivity by introducing automation tools and reducing administrative tasks.
- Managed customer relations, ensuring quick issue resolution and high client satisfaction.
- Oversaw a team of 7, delegating tasks to streamline daily operations, boost efficiency, and maintain top-tier customer service.
- Provided ongoing coaching, training, and mentoring to help sales representatives grow and succeed.
SALES ASSOCIATE
AT&T
12.2021 - 07.2022
- Cultivated a positive shopping environment, consistently receiving high customer satisfaction scores. Actively participated in company training programs to enhance skills.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
SALES REPRESENTATIVE
Premium Retail Services
02.2020 - 12.2021
- Conducted impactful sales presentations, showcasing health and fitness products to diverse clientele, resulting in significant revenue growth and expanded market reach.
- Exceeded sales targets through effective planning and goal setting.
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
Education
BACHELOR OF APPLIED SCIENCE - BS -
University of Houston-Clear Lake
07.2024
ASSOCIATE OF ARTS AND SCIENCES - AAS - undefined
San Jacinto Community College
07.2023
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Account management
Goals and performance
Verbal and written communication
Goal setting
Accomplishments
- 2024 Prime Pinnacle Winner
- Prime MVP Winner – 3 times
- 2024 Q4 Top 5 Sales Manager out of 1,983 store locations
- Prime Athlete Award – 4 times
- Houston Market Top Sales Manager, 2024
- District Top Performer – 6 consecutive times
- Texas Region Top Sales Manager
Timeline
SALES MANAGER
AT&T
07.2022 - Current
SALES ASSOCIATE
AT&T
12.2021 - 07.2022
SALES REPRESENTATIVE
Premium Retail Services
02.2020 - 12.2021
ASSOCIATE OF ARTS AND SCIENCES - AAS - undefined
San Jacinto Community College
BACHELOR OF APPLIED SCIENCE - BS -
University of Houston-Clear Lake