SECRET, 09/22, Problem-solving, Crisis management, Conflict resolution, Team building, Mentoring, Critical thinking, Customer relationship management, Trusted advisor, Enterprise Mobile Solutions, Virtual Desktop Interface (VDI), VMWare, Active Directory, Exchange Administration, Windows Virtualization and Storage, IT budget analysis and procurement, IT hardware lifecycle management, Antivirus/Host-based System Security (HBSS) management, Retina scan/patch remediation, Office 365/Azure, PKI, S/MIME Certificate Authentication, Remote Desktop management, VPN configuration/management, Enterprise multifunction device solutions, NTFS File Folder structure management, Software License Administration, PC imaging/deployment solutions, Fly Away Kit administration, VTC configuration/maintenance/site administration, Cisco call manager administration/VoIP configuration, Preboot Execution Environment (PXE) server administration, Enterprise OS updates/patching/configuration changes, STIG implementation, Network wiring installation, Cyber Threat response/remediation