William J. Santo
Coral Springs,FL
Summary
Proficient in delivering cutting-edge DevOps practices that drive operational efficiency. Known for strong leadership and compliance skills, contributing to successful outcomes in mission-focused environments.
Overview
30
30
years of professional experience
2
2
Certification
Work History
Senior DevOps Engineer
Clarity Innovations LLC.
Coral Springs, Florida
06.2022 - 09.2025
- Provided technical leadership and mentoring to DevSecOps teams for 30 application projects involving 150 developers in a high-velocity Army Software Factory.
- Implemented automated CI/CD pipelines to enhance application scans for DAST and SAST vulnerabilities, facilitating efficient software deployment.
- Handled technical issues by managing service requests, conducting triage, troubleshooting, and resolving problems as needed.
- Developed Infrastructure as Code for establishing dev, staging, and production environments.
- Conducted initial and annual STIG assessments to ensure compliance with Department of Defense security standards.
- Utilized AWS, PostgreSQL, Python, BASH, Kubernetes, VSC, Git, GitLab, Terraform, AWS CLI, Trivy, SonarQube, Anchore, and Kics in technical operations.
Solutions Architect
SoftDev Inc.
09.2019 - 05.2022
- Led dedicated scrum team to design, develop, and implement custom abstraction tool.
- Developed overall vision and technical approach for delivering ergonomic user interface.
- Conducted bi-weekly presentations to showcase product development progress and available features.
- Implemented CRM and Data Warehousing solutions for QIO Program, optimizing analytics processes.
- Modernized legacy application to support electronic signatures and real-time tracking dashboards.
- Utilized Azure, SQL Server, Python, JavaScript, and other technologies for project execution.
- Streamlined disaster recovery processes through effective data management solutions.
Architect
National Government Services
03.2015 - 03.2019
- Architected and managed reorganization of Identity Access Management modernization efforts, including team coordination and project oversight.
- Migrated legacy BMC Identity Access Management platform to CA Identity Manager, automating Authorization Access Control workflows.
- Implemented R&D environment for testing orchestration tools, cloud constructs, and cost control methodologies.
- Designed model to integrate Virtual Directory Services, federating and monitoring directory services for over 155,000 users.
- Developed technical approaches in response to RFPs, Sources Sought, and RFIs.
- Prepared and presented white papers, configuration guides, and presentations at industry events.
- Forecasted expansion of enterprise applications and infrastructure while transitioning to DevOps practices.
- Coordinated efforts across systems support, business units, and vendors to ensure timely evaluation and presentation of deliverables.
Lead IT Specialist
Centers for Medicare and Medicaid Services
03.2015 - 03.2019
- Developed acquisition strategies and content for approximately 100 infrastructure procurement initiatives annually through IDIQs, Task Orders, RFIs, and Sources Sought.
- Coordinated industry day events with contract officers, business owners, and senior leadership to inform contractors of upcoming procurements.
- Supported Contracting Officer Representatives in contractor oversight, budget reviews, and multi-contract development.
- Implemented performance measurement plans to enhance vendor performance across multiple projects.
- Participated as a member of Engineering and Architectural Review Board to uphold Technical Reference Architecture standards.
- Mentored team of CORS in effective problem-solving techniques and provided guidance on work methods.
- Led technical evaluation teams in assessing and scoring technical proposals to ensure compliance with requirements.
- Utilized Microsoft Project, Office Suite, Visio, and Remedy Service Desk for project management tasks.
Lead Project Manager
Lockheed Martin
03.2004 - 09.2007
- Coordinated with program director and department heads to clarify customer requirements and expectations.
- Led enterprise engineering initiatives, engaging technical SMEs and collaborating with project teams.
- Managed junior project managers to ensure timely delivery of IT infrastructure resources within budget.
- Provided weekly updates to CMS Office of Information Services management on high-profile project statuses.
- Oversaw operation of CMS main data center in Woodlawn, MD, including nationwide server and desktop platforms.
- Maintained voice, video, and data communications networks across local, wide, and value-added networks.
- Utilized Microsoft Project, Office Suite, Visio, and Remedy Service Desk for project management and reporting.
Education
Bachelor of Science - Computer Information Sciences
University of Maryland
Master of Information Technology -
University of Maryland
Certificate - Artificial Intelligence: Implications for Business Strategy
MIT Sloan School of Management
Skills
- Artificial intelligence and machine learning
- Cloud computing and infrastructure as code
- DevSecOps practices and security compliance
- Data analysis with Pandas and NumPy
- Visualization with Matplotlib and Power BI
- Azure services management
- AWS cloud services expertise
- Scripting languages: BASH and PowerShell
- Database management: PostgreSQL and MySQL
- Containerization with Docker and Kubernetes
- Development tools: Visual Studio Code and SQL Server Management Studio
- Collaboration tools: Jira, Confluence, and MS Teams
Certification
- Certified Kubernetes Administrator
- CompTIA Security+
Clearance
Secret, Active
Military Experience
United States Marine Corp, Corporal, Avionics Technician, Honourable Discharge
Timeline
Senior DevOps Engineer
Clarity Innovations LLC.
06.2022 - 09.2025
Solutions Architect
SoftDev Inc.
09.2019 - 05.2022
Architect
National Government Services
03.2015 - 03.2019
Lead IT Specialist
Centers for Medicare and Medicaid Services
03.2015 - 03.2019
Lead Project Manager
Lockheed Martin
03.2004 - 09.2007
Bachelor of Science - Computer Information Sciences
University of Maryland
Master of Information Technology -
University of Maryland
Certificate - Artificial Intelligence: Implications for Business Strategy
MIT Sloan School of Management
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