Summary
Overview
Work History
Education
Skills
Timeline
Generic

William kaemmerling

Casa Grande,AZ

Summary

Dynamic sales professional with a proven track record at Novartis Animal Health, excelling in market expansion and client relationship management. Expert in conducting market analysis and delivering impactful presentations, consistently exceeding sales targets. Skilled in negotiation and customer service, with hands-on experience in equipment operation and maintenance, ensuring optimal performance and extended safe machinery operation for many years

Overview

35
35
years of professional experience

Work History

Flooring Sales Specialist

Home Depot
05.2020 - 09.2021
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Drove team revenue totals by bringing in top sales numbers.
  • Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
  • Assisted customers with selecting appropriate floor types and styles.
  • Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
  • Provided detailed product information to clients, enabling them to make informed decisions about their purchases.
  • Managed inventory levels efficiently to avoid stock shortages or overstocking situations that could affect sales performance.
  • Listened to customer needs and desires to identify and recommend optimal products.

Executive Territory Manager

Novartis Pharmaceuticals
06.1990 - 12.2013
  • Expanded market share by identifying new business opportunities and cultivating relationships with potential clients.
  • Maintained organized account records and account profiles.
  • Collaborated with marketing team to develop targeted campaigns that drove increased brand visibility within the territory.
  • Provided exceptional customer service, promptly addressing any concerns or issues to maintain client satisfaction.
  • Conducted market analysis to identify trends and adjust sales strategies accordingly for optimal results.
  • Delivered comprehensive presentations showcasing product offerings, resulting in increased lead generation and conversion rates.
  • Strengthened relationships with key clients through regular in-person visits and follow-up communication.
  • Stayed abreast of new products, services and other general information of interest to customers.
  • Exceeded sales targets consistently by utilizing effective negotiation skills and product knowledge.

Territory Specialist, Southwest

Boehringer Ingelheim Vetmedica Inc.
07.1986 - 12.1989
  • Leveraged expert knowledge of product features and benefits to educate clients on best-fit solutions for their specific requirements.
  • Organized networking events aimed at raising brand awareness among potential clients, resulting in greater market penetration.
  • Consistently exceeded sales targets through diligent prospecting efforts and effective account management practices.
  • Conducted comprehensive market research, accurately forecasting trends and adjusting sales strategies accordingly.
  • Increased sales by establishing and maintaining strong relationships with key clients in the assigned territory.
  • Enhanced customer satisfaction by promptly addressing concerns and providing high-quality support to clients.
  • Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.

Education

Animal Science & Biology

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA

Skills

    Managed a 4 acre avocado and citrus rancho in North San Diego County, Fallbrook

    Operated a variety of equipment ie;

    Massey Ferguson skip loader

    Vermeer 1000 wood chipper

    Repaired irrigation

    Mig welding and rod welding where needed

    Various power woodworking tools as necessary

Timeline

Flooring Sales Specialist

Home Depot
05.2020 - 09.2021

Executive Territory Manager

Novartis Pharmaceuticals
06.1990 - 12.2013

Territory Specialist, Southwest

Boehringer Ingelheim Vetmedica Inc.
07.1986 - 12.1989

Animal Science & Biology

California Polytechnic State University, San Luis Obispo