William Kaufman
Philadelphia,PA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Philadelphia, PA
03.2024 - 05.2024
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Assisted in the development and implementation of security policies and procedures.
Personal Care Assistant
ACSA Incorporated
Philadelphia, PA
12.2021 - 11.2023
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Manager
Michaels Clothing Store
Boston, MA
02.2019 - 05.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Manager
Checkers & Rally's Fast Food Restaurant
Philadelphia, PA
11.2017 - 11.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Security Officer
Molly's Smoke Shop
Manchester, CT
03.2017 - 09.2019
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
Education
Certification - Landscaping, Mowing,
Lincoln Technical Institute
Manchester, CT10-2022
High School Diploma -
One Bright Ray
Philadelphia, PA07-2019
Skills
- CCTV Monitoring
- Crime Prevention
- Arrest procedures
- Electronic surveillance
- Emergency Response
Timeline
Security Officer
Allied Universal Security Services
03.2024 - 05.2024
Personal Care Assistant
ACSA Incorporated
12.2021 - 11.2023
Manager
Michaels Clothing Store
02.2019 - 05.2021
Manager
Checkers & Rally's Fast Food Restaurant
11.2017 - 11.2020
Security Officer
Molly's Smoke Shop
03.2017 - 09.2019
Certification - Landscaping, Mowing,
Lincoln Technical Institute
High School Diploma -
One Bright Ray
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