Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Keleher

Easton,PA

Summary

My name is William L Keleher I am writing to highlight my background in hospitality and a passion for creating unforgettable wedding experiences, I am confident in my ability to contribute to your team and exceed your expectations. As an experienced professional in the hospitality industry, I have had the opportunity to work in various roles that have honed my skills in delivering exceptional customer service, coordinating events, and managing diverse teams. My commitment to excellence and attention to detail have consistently resulted in positive guest feedback and high customer satisfaction ratings.

Overview

5
5
years of professional experience

Work History

Event Coordinator/Manager

RIVERVIEW COUNTRY CLUB
06.2023 - Current
  • Answering emails, and phone calls
  • Giving tours of the property for incoming clients
  • Responsible for ordering linens, food and beverage, decor, etc
  • Responsible for keeping a clean, smooth transition for events, socials, weddings
  • Making BEOs
  • Held weekly meetings to go over BEO, and sales, as well as filling out reports for the weekly tours
  • Executing events in a professional, smooth manner
  • Greeting clients as they approach the property with a smile
  • Details meetings with clients for their upcoming events.

Housemen Captain

Landmark Hospitality Group
10.2021 - 05.2023
  • Set up floor plans for events
  • Meet with management to go over Banquet Event Orders
  • Making sure that everything is smooth transition for events
  • Make floor plans, and divide sections amongst servers
  • In charge all maintenance within building
  • Walk property to make sure it is clear of glassware and debris
  • Heavy lifting over 100lbs daily
  • Landscaping, and Gardening
  • Keep property organized (Sheds, Storage space, Service kitchen.
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Gathered linen supplies and organized linen closets for prompt room restocking

IT Help Desk Analyst

IQVIA Health/Pfizer
07.2020 - 10.2021
  • Answer emails in a timely manner to respond to pharmacies/doctors for vaccines
  • Take calls from pharmacist to answer medical questions
  • Use of Outlook, Excel, PowerPoint, Word, Microsoft Office 360
  • Send follow up emails to pharmaceutical sites to make sure their issue is corrected.

Banquet Server

David’s Country Inn
11.2018 - 04.2020
  • Housemen-
  • Make table floor plan
  • Roll out tables and chairs to correct spots
  • Vacuum ballroom
  • Server-
  • Set up tables (forks, knives, plates, glasses)
  • Take guest orders (three tables of ten or more)
  • Clean and put back materials used throughout night at end of shift

Education

High School Diploma -

Easton Area High School

Business Management & Marketing - Business Management

Northampton Community College
Bethlehem, PA
06.2017

Skills

  • Microsoft Office (4 years)
  • Help Desk
  • Technical Support
  • Desktop Support
  • Software Troubleshooting
  • TripleSeat (2 years)
  • Heavy Lifting (5 years)
  • Microsoft Windows
  • Network Support
  • Troubleshooting (2 years)
  • RAMP Certified

Timeline

Event Coordinator/Manager

RIVERVIEW COUNTRY CLUB
06.2023 - Current

Housemen Captain

Landmark Hospitality Group
10.2021 - 05.2023

IT Help Desk Analyst

IQVIA Health/Pfizer
07.2020 - 10.2021

Banquet Server

David’s Country Inn
11.2018 - 04.2020

High School Diploma -

Easton Area High School

Business Management & Marketing - Business Management

Northampton Community College
William Keleher