William Kellett
Technology Manager
Manchester,NH
Summary
Reliable Technical Director with 10 years leading technology-centric departments to become outstanding contributors. Confident advocate for junior staff members. Enthusiastic about use of technical education to improve business outcomes. Skillful at uniting educationally and geographically diverse teams toward achieving singular goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CTO
Hiveskill
Boston, MA
04.2019 - Current
- Directed Technology and Solutions for team of 20
- Directly led and supervised applications development
- Advised on Security best practices
- Executed development of new applications and programs
- Led Technology Team and Initiatives
- Conferred with management and other employees to understand work situations needing training updates.
- Developed, planned and implemented training programs.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Developed and implemented long-term strategic technological blueprint
Fractional CTO
Learner College Of Medicine
Burlington, VT
05.2020 - 05.2021
- Infrastructure analysis
- Security Analysis of over 30 data sources
- Security Implementation
- Selected or developed teaching aids such as training handbooks, tutorials or quick reference guides.
- Oversaw team completing system training, program training and daily workflow training.
- Accomplished multiple tasks within established timeframes.
IT Director
Alumni Ventures Group
Manchester, NH
06.2016 - 06.2019
- Provided executive leadership while being responsible for all aspects of strategic IT planning, implementation, and support nationwide
- Worked directly with C Level executives to promote rapid short and long term growth
- Transformed IT into strategic business partner
- Managed and delivered multiple large scale projects on time and within budget
- Responsible for budgeting, design and support of all technologies
- Key Contributions:
- Designed, developed, and executed 300mm proprietary investment facilitation system
- Designed, developed, and executed several product lines including automated marketing CRM systems (HubSpot), ERP (NetSuite)
- Directly responsible for creation, delivery, and support of over 25 separate product lines
- Architected technological and security infrastructure in all offices and virtual space
- Managed vendors directly in build out of 5 core offices in Manchester, NH and Boston, MA as well as several satellite offices across country
- Contributed industry and vertical knowledge to all departments directly impacting rapid growth from 6 to 180 plus FT/PT/Students
- Directly hired and led Agile structured internal support team as well as several supporting vendors for various systems
- Researched, designed, and implemented core strategic software company wide
- Saved over 2mm in 2018 software costs due to strategic contract negotiations
- Architected future product lines and additional lines of revenue
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
IT Director
Brighton House Associates
Boston, MA
12.2014 - 05.2016
- Work with executives, team leaders, vendors, and end users to ensure reliable IT systems
- Created and implemented IT policy
- Reduced IT expenses by 20% in Q1
- Replaced antiquated phone system
- Provided strategic direction to marketing team
- Provided strategic direction to website team and managed website security
- Constant review of IT systems and recommend changes to best utilize technologies
- Complete control and management of all IT systems, vendors, and people
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
System Engineer / Deployment Lead
Mainstay Technologies
Belmont, NH
04.2012 - 10.2014
- Member of Holistic Security Team
- Executed and implemented security objectives for clients
- Notable Clients:
- UVM (Lerner College of Medicine) (Analysis/Security)
- VITL (Vermont Information Technology Leaders) (Leadership/Analysis/Security), Devised process for deployments (2500 PC's monitored)
- Lead team of technicians to prepare, schedule, and deploy workstations to clients
- Provided advanced support to technicians in order to ensure success of deployments
- Created and gathered metrics on deployments
- Decreased deployment time from over 8 hours to just over 5 hours
- Eliminated 95% of deployment issues’
- Provided training and expertise to desktop technicians allowing for their own internal growth
- Worked as part of team to provide specific engineering expertise to projects
- Designed and implemented complete IT solutions for clients utilizing VMware, Windows Server 2003/8/r2 and other components
- Provided technical leadership and knowledge to team
- Worked to completion advanced fringe case issues which required advanced engineering expertise
- Worked from onsite, and remote to ensure all client needs were met
- Other Highlights Include
Education
MBA - Technology Leadership
Southern New Hampshire University
Hooksett, NH06.2022
Bachelor of Science - Information Technology and Sociology
Southern New Hampshire University
Hooksett, NH06.2004
High School Diploma -
Gould Academy
Bethel, ME06.2000
Skills
- Leadership
- IT Management
- IT Strategy
- System Deployment
- Technical Support
- Troubleshooting
- Project Management
- IT Service Management
- Disaster Recovery
- Cloud and On-Prem Infrastructure
- Waterfall, ITIL, Agile, COBIT, Scrum, Kanban, Lean, Six Sigma
- Strategy Implementation
Certification
CJIS III - Criminal Justice Coordinating Council (State of Georgia)
MCITPe - Microso
CCNA, Network+, A+
Inbound Certification - HubSpot
Issued Jul 2016 - Expires Aug 2017
Timeline
Fractional CTO
Learner College Of Medicine
05.2020 - 05.2021
CTO
Hiveskill
04.2019 - Current
IT Director
Alumni Ventures Group
06.2016 - 06.2019
IT Director
Brighton House Associates
12.2014 - 05.2016
System Engineer / Deployment Lead
Mainstay Technologies
04.2012 - 10.2014
MBA - Technology Leadership
Southern New Hampshire University
Bachelor of Science - Information Technology and Sociology
Southern New Hampshire University
High School Diploma -
Gould Academy
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