William Kellett
Atlanta,GA
Summary
Results-driven leadership professional with 15+ years of experience in various roles, including management, customer service, and education. Proven track record of driving results through effective communication, problem-solving, and collaboration. Skilled in training and development, safety management, and customer service. Possess a strong background in education and a Master's degree in Theology. Proficient in multiple languages, including Thai.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Routing Clerk
Performance Team, A Maersk Company
06.2024 - Current
- Coordinated and managed all aspects of shipping operations, including scheduling, tracking, and documentation up to 200 orders a day
- Ensured timely delivery of shipments by collaborating with carriers and freight forwarders
- Maintained accurate records of incoming and outgoing shipments, ensuring compliance with regulatory requirements
- Managed the resolution of shipping issues such as damaged goods or delays, minimizing customer dissatisfaction
- Collaborated with warehouse personnel to ensure efficient loading and unloading of shipments
Cabinet Maker
Gulfstream Aerospace
04.2024 - 06.2024
- Utilized a variety of woodworking tools and machinery, including table saws, routers, planers, and sanders, to shape and assemble wood components
- Interpreted blueprints and technical drawings to determine project requirements and dimensions
- Measured, cut, shaped, sanded, stained or painted wood surfaces using precision instruments for accurate results
- Assembled cabinets using various joinery techniques such as dovetail joints or mortise-and-tenon joints for sturdy construction
- Installed hardware components such as hinges, handles, knobs or drawer slides with precision alignment
Server/Bartender
Hirano's
07.2023 - 05.2024
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of the dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Training Manager
WebstaurantStore
06.2021 - 06.2023
- Developed career development paths for employees by identifying relevant skills enhancement opportunities within the organization or externally
- Coordinated with department managers to align training objectives with business goals and ensure consistency across teams
- Led a team of 10 trainers to deliver engaging and interactive training sessions to employees at all levels
- Developed training manuals, job aids, and reference guides to support ongoing learning and reinforce key concepts
- Conducted trainings on compliance topics such as safety regulations or data privacy policies to ensure organizational adherence
- Incorporated multimedia elements (videos, graphics) into training materials for enhanced visual learning experiences
Safety Manager
CLARK ASSOCIATES WEBSTAURANT STORE
06.2021 - 10.2022
- As a Safety and Training manager, I led the creation of safety programs and training programs at two new warehouses
- Developed and implemented comprehensive safety programs to ensure compliance with OSHA regulations
- Conducted regular safety inspections and audits to identify potential hazards and recommend corrective actions
- Collaborated with cross-functional teams to develop emergency response plans for various scenarios, ensuring the safety of employees and minimizing business disruptions
- Performed root cause analysis on accidents or incidents to identify underlying causes and implement preventive measures
Contract Teacher
ESL
01.2017 - 12.2021
- Bangkok Grace International School, 2017-2018 (High School ESL and History)
- Siam Computers and Language, 2018-2020 (English as a Second Language)
- Assumption College, 2020-2021, (English)
Clergy
Berean
01.2012 - 12.2017
- Led small group Bible studies and facilitated discussions on spiritual growth topics, fostering a sense of community among participants
- Collaborated with other church staff members to organize and execute special events such as retreats, conferences, and outreach programs
- Managed administrative tasks such as maintaining membership records, scheduling appointments, and responding to inquiries from the congregation
- Assisted the head pastor in planning and leading weekly worship services, including selecting music, preparing sermons, and coordinating logistics
- Provided pastoral care and counseling to congregation members in times of need or crisis, offering guidance and support
Third Grade Teacher
Berean Baptist Academy
01.2010 - 12.2013
- Developed and implemented engaging lesson plans aligned with state curriculum standards for a diverse group of third-grade students
- Utilized various teaching strategies, including hands-on activities, group work, and technology integration, to cater to different learning styles
- Monitored student progress through regular assessments and provided individualized feedback to promote academic growth
- Implemented behavior management techniques to maintain a productive learning environment and address any disciplinary issues promptly
- Organized field trips and guest speaker presentations to enhance the learning experience beyond the classroom walls
Middle School Educator
North Point Christian Academy
01.2008 - 12.2010
- Developed and implemented engaging lesson plans for middle school students in accordance with curriculum guidelines
- Supported students' social-emotional development by fostering a safe and respectful classroom community
- Collaborated with special education teachers or support staff to implement accommodations or modifications for students with IEPs/504 plans
- Incorporated project-based learning experiences that allowed students to apply their knowledge and skills in real-world contexts
- Coached basketball and flag football
Education
THAI LANGUAGE STUDIES - Linguistics
Unity Language School
Bangkok, Thailand12.2018
Teach English As A Second Language Certificate - Education
Asian College of Teachers
Bangkok, Thailand10.2018
MASTER'S OF ARTS - THEOLOGY
Pensacola Christian College
Pensacola, FL12.2007
BACHELOR OF ARTS - PASTORAL MINISTRIES
Pensacola Christian College
Pensacola, FL12.2005
Skills
- Teaching
- Management
- Customer service
- Interviewing
- Continuous improvement
- Human resources
- Employment & labor law
- Presenting
- Relationship Building
- New hire on-boarding
- New Employee Training
- Coaching and Mentoring
Certification
- Driver's License
- Certified Safety Professional
- First Aid Certification
- Associate Safety Professional
- OSHA 10
Languages
Thai
Full Professional
Timeline
Routing Clerk
Performance Team, A Maersk Company
06.2024 - Current
Cabinet Maker
Gulfstream Aerospace
04.2024 - 06.2024
Server/Bartender
Hirano's
07.2023 - 05.2024
Training Manager
WebstaurantStore
06.2021 - 06.2023
Safety Manager
CLARK ASSOCIATES WEBSTAURANT STORE
06.2021 - 10.2022
Contract Teacher
ESL
01.2017 - 12.2021
Clergy
Berean
01.2012 - 12.2017
Third Grade Teacher
Berean Baptist Academy
01.2010 - 12.2013
Middle School Educator
North Point Christian Academy
01.2008 - 12.2010
MASTER'S OF ARTS - THEOLOGY
Pensacola Christian College
BACHELOR OF ARTS - PASTORAL MINISTRIES
Pensacola Christian College
- Driver's License
- Certified Safety Professional
- First Aid Certification
- Associate Safety Professional
- OSHA 10
THAI LANGUAGE STUDIES - Linguistics
Unity Language School
Teach English As A Second Language Certificate - Education
Asian College of Teachers
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