Summary
Overview
Work History
Education
Skills
Certification
LNGG
Timeline
Generic

William Kellett

Atlanta,GA

Summary

Compassionate educator, trainer, and leader with over 15 years of experience across education, hospitality, and employee development. Proven expertise in human resources functions including onboarding, recruiting, benefits coordination, and employee relations. Skilled in teaching, coaching, conflict resolution, and compliance with labor and safety laws. Master’s in Theology with full professional fluency in Thai and a deep commitment to equity, empathy, and service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Restaurant Manager & Customer Care Leader

01.2023 - 06.2025
  • Built relationships with diverse customers, trained staff, and improved guest satisfaction
  • Handled conflict with professionalism and compassion
  • Managed day-to-day operations and financial accuracy in fast-paced settings
  • 202 Bangkok Thai Sushi Bar, Hirano’s, Performance Team

Training Manager

WebstaurantStore
06.2021 - 06.2023
  • Led onboarding for new hires, including safety, compliance, and company culture orientation
  • Supported HR functions: recruiting, interviewing, and coordinating benefits communications
  • Guided employees through workers’ compensation reporting and return-to-work programs
  • Provided HR compliance training on employment law, workplace safety, and company policies
  • Mentored 10+ trainers and managed training documentation for legal and audit purposes
  • Partnered with department managers to improve retention and career development pathways
  • Developed and delivered multimedia learning tools, manuals, and job aids

Educator – ESL & General Education

Siam Computers and Language
07.2017 - 05.2021
  • Taught English to middle and high school students in immersive, engaging ways
  • Designed culturally relevant lesson plans and facilitated student competitions
  • Collaborated with Thai-speaking staff and supported students with varied needs
  • 98% of students passed their English proficiency exam

Educator – Elementary Through High School

Berean Baptist Church and Academy
07.2010 - 07.2017
  • Taught across grade levels using hands-on learning and inclusive classroom practices with 100% student promotion
  • Facilitated parent communication, student growth tracking, and classroom management
  • Organized field trips and student-led community events
  • Organized and coached schools first Middle School Baseball team
  • Served as campus pastor and led adult religious education classes
  • Coordinated church wide functions and outings and increased attendance by over 30%
  • Increased Sunday education classes in the church by 15%

Middle School Educator & Coach

North Point Christian Academy
07.2008 - 07.2010
  • Created and implemented student-centered lessons
  • Supported students with IEPs
  • Coached extracurricular sports (basketball, flag football) doubling win totals from the previous seasons
  • 100% of students promoted to the next grade

Education

M.A.T. -

Georgia State University
Atlanta, GA
06.2025

Teach English as a Second Language Certificate -

Asian College of Teachers
Bangkok, Thailand
09-2018

Thai Language Studies -

Unity Language School
06-2018

M.A. Theology -

Pensacola Christian College
05-2007

Bachelor of Arts - Pastoral Theology

Pensacola Christian College
05-2005

Skills

  • Teaching & Curriculum Development
  • Coaching & Mentoring
  • New Hire Onboarding & Training
  • Recruiting & Interviewing
  • Employee Relations & Benefits Support
  • Workers’ Compensation & Compliance
  • Employment & Labor Law
  • Cross-Cultural Communication
  • Conflict Resolution & Mediation
  • Safety Program Management (OSHA)
  • Pastoral Counseling / Peer Support
  • Bilingual Communication: English & Thai

Certification

  • Certified Safety Professional
  • Associate Safety Professional
  • OSHA 30
  • First Aid / CPR Certified

LNGG

Bilingual: English & Thai

Timeline

Restaurant Manager & Customer Care Leader

01.2023 - 06.2025

Training Manager

WebstaurantStore
06.2021 - 06.2023

Educator – ESL & General Education

Siam Computers and Language
07.2017 - 05.2021

Educator – Elementary Through High School

Berean Baptist Church and Academy
07.2010 - 07.2017

Middle School Educator & Coach

North Point Christian Academy
07.2008 - 07.2010

M.A.T. -

Georgia State University

Teach English as a Second Language Certificate -

Asian College of Teachers

Thai Language Studies -

Unity Language School

M.A. Theology -

Pensacola Christian College

Bachelor of Arts - Pastoral Theology

Pensacola Christian College

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