Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

William Kelly

Hopewell Junction,NY

Summary

Motivated and hard-working student with a 3.7/4.0 GPA. A member of the National Honor Society and Dean's List. A dedicated student to producing the best content. Experienced in sportswriting, news writing and photo/video editing software. Looking for an opportunity to increase skillset and gain experience by internship

Overview

5
5
years of professional experience

Work History

Customer Service Attendant

ShopRite
10.2019 - 01.2024
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Trained new employees on procedures and policies to maximize team performance.
  • Answered customer questions and addressed concerns resulting in reduction in customer complaints.

Delivery Driver

Athena Gyro
08.2018 - 01.2019
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.

Education

High School Diploma -

Arlington High School
Lagrangeville, NY
06.2020

Some College (No Degree) - Journalism

Ithaca College
Ithaca, NY

Bachelor of Arts - Communications

Quinnipiac University
Hamden, CT
05.2024

Skills

  • Adobe Photoshop
  • Adobe Premier
  • Adobe Illustrator
  • Journalism
  • News Writing
  • Customer Service
  • Working Collaboratively
  • Story Development
  • Graphic Design Principles

Timeline

Customer Service Attendant

ShopRite
10.2019 - 01.2024

Delivery Driver

Athena Gyro
08.2018 - 01.2019

High School Diploma -

Arlington High School

Some College (No Degree) - Journalism

Ithaca College

Bachelor of Arts - Communications

Quinnipiac University

Similar Profiles

CREATE PROFILE
William Kelly