William Kershaw
Bella Vista,AR
Summary
Highly-motivated individual with a desire to take on new challenges. With a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking person with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Small Business Co-Owner
ProShine Window and Gutter Services
Sandy, UT
05.2023 - 08.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified the needs of customers promptly and efficiently.
- Mentored newly hired employees to take on responsibilities and tasks with solid understanding of requirements and providing exceptional customer service.
- Monitored customer satisfaction levels by conducting surveys and reviews.
- Developed marketing strategies for products and services to boost sales and brand awareness.
- Implemented quality assurance procedures to guarantee high standards of service delivery.
- Monitored progress by establishing plans, budgets and measuring results.
- Developed business plans to successfully finance business ventures.
- Assisted in the development of a business plan to outline short and long-term goals for the small business.
Mechanics Apprenticeship
279 Auto
Hiwasse, AR
11.2023 - 01.2024
- Able to use critical and analytical thinking to complete complex tasks in an unfamiliar environment.
- Completed day-to-day duties accurately and efficiently.
- Delivered products to customer locations on time.
- Identified the needs of customers promptly and efficiently.
Education
High School Diploma -
Brighton High School
Cottonwood Heights06-2023
Skills
- Communication skills
- Problem-solving
- Time management
- Adaptability
- Conflict resolution
- Negotiation
Affiliations
- love of history and everything associated with it. Reads books, listens to podcasts, and collects specific helmets from European wars.
- Enthralled by MMA fighting and weight lifting.
- Enjoys reading self-improvement books of all kinds, from Jordan Peterson's 12 Rules For Life to How to Win Friends and Influence People.
Accomplishments
- Won National High School Model United Nations in New York City competing with the best students from around the world. We were set apart with the highest award given to any team around the world twice.
- Completed AP Spanish and was given an award for fluency.
- Graduated High School 1 year early.
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Mechanics Apprenticeship
279 Auto
11.2023 - 01.2024
Small Business Co-Owner
ProShine Window and Gutter Services
05.2023 - 08.2024
High School Diploma -
Brighton High School
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