William Kimble
Spokane Valley,WA
Summary
Hardworking Account Manager with [Number] years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Detail-oriented Account Manager with [Number] years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
30
30
years of professional experience
Work History
Account Manager
Swire Coca Cola
Spokane Valley, WA
06.2019 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Driver
Swire Coca-Cola
Spokane Valley, WA
05.2005 - 06.2019
- Maintained accurate logs of deliveries and pickups.
- Performed daily vehicle safety inspections to ensure safe operation.
- Delivered coca-cola product in an efficient and timely manner according to customer specifications.
- Inspected truck for defects before each trip and completed necessary repairs and maintenance when required.
- Adhered to all applicable federal, state, and local regulations regarding commercial driving operations.
- Communicated effectively with customers upon arrival at delivery locations to confirm receipt of goods.
Merchandiser
Coca Cola Enterprises
Spokane Valley, WA
04.2002 - 04.2005
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
Shipping and Receiving Clerk
Ecolite
Spokane Va, WA
09.2001 - 03.2002
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Processed outbound shipments, including packing and labeling products for delivery.
- Maintained a clean work area by sweeping, dusting, mopping.
Services
USAF
Fairchild Air Force Base, WA
05.1994 - 06.2001
- Provided customer service in a professional manner
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Educated customers on products and services offered by the company.
- Assisted customers with placing orders for products and services..
- Identified potential opportunities to upsell products or services to customers.
- Performed follow-up calls to ensure customer satisfaction with product and service delivery.
- Handled escalated customer complaints and disputes in a professional manner.
- Established trustful relationships with customers through effective communication skills.
- Trained new employees on company policies related to customer service practices.
Education
High School Diploma -
Eilson AFB
Alaska06-1992
Skills
- Preparing Contracts
- Vendor Relations
- Account Servicing
- Contract Negotiation
- Client Relationship Management
- Customer Service
- Revenue Growth
- Client Rapport
- Client Relationship Building
- Customer Relationships
Timeline
Account Manager
Swire Coca Cola
06.2019 - Current
Driver
Swire Coca-Cola
05.2005 - 06.2019
Merchandiser
Coca Cola Enterprises
04.2002 - 04.2005
Shipping and Receiving Clerk
Ecolite
09.2001 - 03.2002
Services
USAF
05.1994 - 06.2001
High School Diploma -
Eilson AFB
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