Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

william King

Lebanon,OR

Summary

Dynamic Owner/Operator with a proven track record at Sprinter Trucking Inc, excelling in operations management and customer service. Expert in documentation and reporting, I successfully optimized inventory levels, enhancing efficiency and client satisfaction. Skilled in hiring and business planning, I fostered a high-performing team, driving significant growth and operational excellence.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Owner/Operator

Sprinter Trucking Inc
10.2023 - Current
  • Managed daily operations to ensure efficient service delivery and client satisfaction.
  • Oversaw inventory management, optimizing stock levels and reducing waste.
  • Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
  • Trained staff on operational procedures, improving team performance and service quality.
  • Coordinated scheduling to maximize workforce efficiency and meet client demands effectively.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected load security and checked for damages.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.

Owner/Operator

Wilis.llc
10.2003 - Current
  • Managed daily operations to ensure efficient service delivery and client satisfaction.
  • Oversaw inventory management, optimizing stock levels and reducing waste.
  • Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
  • Trained staff on operational procedures, improving team performance and service quality.
  • Coordinated scheduling to maximize workforce efficiency and meet client demands effectively.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected load security and checked for damages.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.

Mechanical Technician

Wadsworth Enterprises
03.2003 - 08.2003
  • Conducted routine maintenance on mechanical systems to ensure optimal performance.
  • Diagnosed and repaired equipment malfunctions to minimize downtime.
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Identified mechanical problems and determined best solutions for correction.
  • Performed troubleshooting, diagnosis, and repair of Type equipment.
  • Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.
  • Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.

Maintenance/ Battery Technician

Thrifty Payless
01.1993 - 05.1996
  • Diagnosed battery issues using advanced testing equipment and tools.
  • Assembled, repaired, and maintained various types of battery systems.
  • Implemented safety protocols to ensure compliance with industry standards.
  • Trained junior technicians on repair techniques and safety procedures.

Performed routine checks and maintenance on battery units.


• Warehouse general maintenance conveyor system pm and repair

Education

High School Diploma -

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Certification

Class A CDL with doubles / triples and tanker endorsements

Timeline

Owner/Operator

Sprinter Trucking Inc
10.2023 - Current

Owner/Operator

Wilis.llc
10.2003 - Current

Mechanical Technician

Wadsworth Enterprises
03.2003 - 08.2003

Maintenance/ Battery Technician

Thrifty Payless
01.1993 - 05.1996

High School Diploma -

william King