Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Kip Patterson

Tucson,Az

Summary

Experienced Area Coach (District Manager) in retail and restaurant looking for a company to use my skills and knowledge in leadership and development. Leader by example and team motivator using creative ideas and strategies to meet and exceed sales targets. Customer minded in all aspects to meet the needs of people I service by creating memorable experiences and intentional relationships built on trust and respect. I am seeking a company with room to grow beyond the store manager level and aspire to lead market areas to profitability and success.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Area Coach

Eegees LLC.
04.2022 - Current
  • Completing performance evaluations for Managers and reviewing evaluations for all employees at locations they manage
  • Answering questions from employees and making suggestions to improve productivity
  • Meeting with marketers, product developers, and executives to help create sales strategies and find ways to penetrate new markets
  • Analyzing sales statistics
  • Create and implement Local Store Marketing plans to affect the surrounding community

General Manager

Coffee Bean and Tea Leaf International
10.2019 - 11.2020
  • Oversee day-to-day operations of business to meet daily sales targets
  • Responsible for monthly P&L results and adjustments to increase profitability
  • Coach and develop team members continuously in customer service and operations
  • Helped Navigate Store/District changes due to Covid-19 Pandemic...store closings, team member separations
  • Create, implement, and execute plans of Action to combat Covid-19 Impact
  • Reason for leaving: Store closed due to pandemic

Assistant Manager

The Habit
10.2017 - 01.2019
  • Interview and develop new employees for both FOH and BOH
  • Calculate pars for food prep and food orders that reduce waste in increase profitability
  • Create a hospitable environment for customers keeping a 95% or higher customer rating
  • Manage mobile Truck for offsite events and private functions
  • Ambassador the company during off site locations and events
  • Reason for leaving: Accepted Offer with CBTL

Assistant Manager

F.Y.E.
10.2016 - 10.2017
  • Opened new store location
  • Maintained sales goals and targets +20%
  • Receive/adjust inventory shipments and adjust on-hand inaccuracies
  • Meet the needs of customers and clients while continuously upselling to exceed company ADT goals
  • Review P&L weekly and verify/address sales trends, selling opportunities and setbacks
  • Reason for leaving: Moved to California

Store Manager

Starbucks Coffee Company
10.2009 - 05.2016
  • Consistently overcame sales target 10%-12% month to month
  • Averaged +7% transactions growth each month
  • Trained and developed partners to next level management positions
  • Analyzed and adjusted inventory weekly to keep a 3%-5% waste month to month
  • Coordinated and Lead District training events for seasonal promotions

Education

Assoc. Degree & Le Cordon Bleu -

Scottsdale Culinary Institute
10.2006

Skills

  • Serv Safe
  • Excel
  • Outlook
  • POS
  • First Aid
  • CPR
  • Staff training and development
  • Operations management
  • Employee engagement
  • Personable and friendly
  • Team motivation
  • Effective communication
  • Verbal and written communication
  • Safety awareness
  • Motivational leadership style
  • Group leadership

Timeline

Area Coach

Eegees LLC.
04.2022 - Current

General Manager

Coffee Bean and Tea Leaf International
10.2019 - 11.2020

Assistant Manager

The Habit
10.2017 - 01.2019

Assistant Manager

F.Y.E.
10.2016 - 10.2017

Store Manager

Starbucks Coffee Company
10.2009 - 05.2016

Assoc. Degree & Le Cordon Bleu -

Scottsdale Culinary Institute

Similar Profiles

CREATE PROFILE
William Kip Patterson