William Kirk

Cultivated and maintained a notable list of repeat customers.
Maintained an above-average, per contract, profit margin.
Achieved positive results by managing ongoing customer relationships.
Excelled in customer service while assisting a monthly average of 175-
200 customers in vehicle selection, performance evaluation, financing
options, and application completion.

Cultivated and maintained a notable list of repeat customers.
Maintained an above-average, per contract, profit margin.
Achieved positive results by managing ongoing customer relationships.
Excelled in customer service while assisting a monthly average of 175-
200 customers in vehicle selection, performance evaluation, financing
options, and application completion.

• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

• Cultivated and maintained a notable list of repeat customers.
• Maintained an above-average, per contract, profit margin.
• Achieved positive results by managing ongoing customer relationships.
• Excelled in customer service while assisting a monthly average of 175-
  220 customers in vehicle selection, performance evaluation, financing
  options, and application completion.

• Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.