Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

William Koonce

Burbank,CA

Summary

Creative and detail-focused professional with experience in photography and customer service for 8+ years. Known for strong leadership and problem-solving skills, ready to enhance visual storytelling for social media and events. Self-starter and thrive in a fast paced work environment with stressful circumstances. I like to get the job done as proficiently and organized as possible and do my best to ensure the satisfaction of every guest.

Overview

years of professional experience

Work History

Photographer / Assistant

The Heal Los Angeles Foundation

Los Angeles, California

12.2024 - Current

Captured high-quality images for foundation events and programs.
Collaborated with team members to create visual content for social media.
Developed creative concepts that reflected the foundation's mission and values.
Assist with pre-event setup and takedown
Assist with inventory and organization
Assisted with managing guest relations to enhance attendee experience
Assisted with providing creative direction for public and private events
Working alongside high clientele

Animal Care Volunteer

Marine Mammal Care Center

San Pedro, California

04.2023 - Current

Maintain cleanliness and organization of animal enclosures.
Monitored animal health and reported any changes to staff.
Prepare food in kitchen.
Feed animals at scheduled times.
Assists veterinarians with intake and release exams.
Assist in animal release back to ocean.
Assist feed animals who cannot feed themselves.

Sales Representative / Social Media Manager

Hollywood Toys & Costumes

Hollywood, California

10.2020 - 04.2021

Engaged customers to understand their needs and recommend suitable products.
Assisted in maintaining organized and visually appealing store displays.
Handled customer inquiries and resolved issues promptly and professionally.
In-Store Sales Representative.
Created content for social media.
Managed what was posted to our social media.
Connected and worked with high clientele.
Handled creative aspects of the store from the storefront, floor, and merchandising.

Dispatcher / Sales Representative

TMZ Celebrity Tour

Hollywood, CA

09.2016 - 03.2020

In-Store sales representative.
Ensure buses, tour guides, and guests arrive, depart, and return at the appropriate time.
Resolve technical issues.
Resolve customer issues.
Fill out and send daily reports.
Open & close the building.