William Korcek
Hanover Park,IL
Summary
Highly-qualified Operations Supervisor successful at taking on complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Supervisor
World Courier
Mount Prospect, USA
10.2023 - Current
- Coach and develop over 10 team members to improve performance and increase productivity. Manage team dynamics to foster collaboration and maintain a positive work environment. Implement performance evaluation processes to track progress and identify growth opportunities
- Oversee all facility operations to ensure safety and implement procedures to enhance KPIs (92% to 99%-100% on time)
- Proficient in confidently discussing business strategies and locating outliers to boost P/L margins
Facility Security Coordinator
World Courier
Mount Prospect, Illinois
01.2022 - Current
- Secure, organize, and maintain the building for the utmost TSA compliance regulations
- Conduct random audits with the TSA to ensure proper procedures are in place
Operations Lead
World Courier
Schiller Park, USA
01.2022 - 10.2023
- Implemented, organized, and optimized operational processes and systems for enhanced efficiency and customer satisfaction.
Operations Associate Level II
World Courier
Schiller Park, USA
01.2021 - 01.2022
- Organized drivers for timely appointments and addressed any issues that arose.
Management Trainee & Intern
Enterprise Rent-A-Car
Chicago, USA
05.2019 - 10.2020
- Top 10 in sales for both intern and trainee matrix out of 70 total people. Executed sales to large accounts to create lasting relationships and gain business from those relationships.
- Provided excellent customer service to every customer by problem-solving and delegating the situation to a resolved agreement.
Grocery Associate and Cashier
Jewel Osco
Bartlett, USA
06.2014 - 12.2017
- Designed displays to look presentable for the customers in an efficient amount of time.
Education
Bachelor of Science - Business Management, Entrepreneurship
University of Illinois At Chicago
Chicago, IL05-2020
Skills
- Performance evaluation
- Operational efficiency
- KPI management
- Business strategy development
- Team dynamics
- Regulatory compliance
Volunteer Activities And Clubs
- PAWS Chicago, 10/01/24, Present, Assisted dogs with daily living activities including walks, cleaning, and helping potential adopters.
- Chief Financial Officer, Management Leadership Association, 05/01/19, 05/01/20, Introduced monthly budgets and expenses via excel and presented at the bi-weekly meetings
- Special Olympics, 11/01/12, 10/01/19, Volunteered time for basketball and track events.
Certification
Dangerous Goods by Ground and Air
Timeline
Operations Supervisor
World Courier
10.2023 - Current
Facility Security Coordinator
World Courier
01.2022 - Current
Operations Lead
World Courier
01.2022 - 10.2023
Operations Associate Level II
World Courier
01.2021 - 01.2022
Management Trainee & Intern
Enterprise Rent-A-Car
05.2019 - 10.2020
Grocery Associate and Cashier
Jewel Osco
06.2014 - 12.2017
Bachelor of Science - Business Management, Entrepreneurship
University of Illinois At Chicago