William Lake
Oregon City
Summary
Proven professional with extensive experience at Fred Meyer and Wilsonville Carpet & Tile, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and streamline operations, ensuring projects are completed efficiently. Skilled in teamwork, collaboration, and using tools safely, I significantly reduce project callbacks by thoroughly assessing and testing installations. I am teachable and want to learn the ins and outs of the position your way.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Lead
Fred Meyer
10.2024 - Current
- Maintain a sanitary work environment
- Sort freight shipment according to department
- Put away freight onto shelves
- Take inventory
- Provide excellent customer service
- Organize/move pallets using Forklift/Pallet Jacks
- Positive attitude
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Warehouse/Installer/Driver, Warehouse Orders
Wilsonville Carpet & Tile
02.2017 - 09.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Picked up materials from venders
- Delivered material to job sites or shop
- Ordered Material for pickup
- Measure Rooms for Cutting Carpet
- Cut carpet using carpet Machine
- Install carpet/LVT
- Painting of home interiors
- Demo of bathrooms and kitchens
- assist with install of sinks, cabinets
- Provide white glove customer service
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Light plumbing/electrical work
Education
High School Diploma -
Canby High School
Canby, OR07-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Active listening
- Calm under pressure
- Organizational skills
- Verbal communication
- Ability to read a tape measure
Certification
- [State] Driver's License
- Forklift Certification
Timeline
Home Lead
Fred Meyer
10.2024 - Current
Warehouse/Installer/Driver, Warehouse Orders
Wilsonville Carpet & Tile
02.2017 - 09.2024
- [State] Driver's License
- Forklift Certification
High School Diploma -
Canby High School
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