Summary
Overview
Work History
Education
Skills
Timeline
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William Lancaster

Columbus,IN

Summary

Team Leader experienced in directing activities of workgroups and supply management. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

2
2
years of professional experience

Work History

Team Leader

Chick-fil-A
Columbus, IN
08.2020 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Implemented new working processes to deliver multiple improvements.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.

Education

Associate of Arts - Industrial Technology

Ivy Tech Community College of Indiana
Indianapolis, IN
02.2023

High School Diploma -

Lancaster Latin School
Columbus
05.2022

Skills

  • Onboarding and Orientation
  • Equipment Maintenance
  • Safety Training
  • Conflict Resolution Tactics
  • Work Area Inspections
  • Kitchen Staff Supervision
  • Safety-First Mentality
  • Cash Register Operations
  • Evaluating Employee Work
  • PPE Compliance

Timeline

Team Leader

Chick-fil-A
08.2020 - Current

Associate of Arts - Industrial Technology

Ivy Tech Community College of Indiana

High School Diploma -

Lancaster Latin School

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William Lancaster