William Lao
Hanover,PA
Summary
Highly motivated student with a rich cultural background. Dedicated to the role that is given or any role that may arise. Commanding voice and leadership attributes in a team environment. Adaptable to any situation no matter the time and effort it takes. On top of having a professional and punctual demeanor.
Overview
10
10
years of professional experience
Work History
Nail Technician Assistant
La Rose Nails
09.2013 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Oversaw schedule to manage appointments of new and existing clients.
- Kept tidy and organized area to comply with cleanliness standards.
- Cleaned and sanitized tools and equipment before each client.
Cashier
Giant Food Stores
07.2021 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
South Western Senior High School
Hanover, PA06.2024
Skills
- Information Updates
- Signature Techniques
- Creative Solutions
- Problem-Solving Skills
- Providing Feedback
- Customer Satisfaction
- Time Management
Flying 2020-Present
- Pursued a Private Pilot's license at the starting age of 16
- 50+ hours of C172 training
- Time management skills
- Basic Ground operation skills
Timeline
Cashier
Giant Food Stores
07.2021 - 09.2023
Nail Technician Assistant
La Rose Nails
09.2013 - Current
High School Diploma -
South Western Senior High School
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