William LaPlant
Williamson,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
36
36
years of professional experience
Work History
Owner
LaPlant’s Lawn & Property Maintenance
Williamson , NY
06.2002 - Current
- Created marketing campaigns to attract new customers.
- Analyzed industry trends to develop competitive strategies.
- Identified new opportunities for growth, expansion, and diversification.
- Monitored performance of personnel against goals set forth by the company.
- Managed daily operations of business, including hiring and training staff.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed strategic plans to increase profitability and efficiency.
- Reviewed legal documents related to business operations.
General Manager
Sunoco Aplus
Rochester, NY
05.2000 - 01.2002
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Administered employee discipline through verbal and written warnings.
- Trained employees on duties, policies and procedures.
Facility Maintenance Supervisor
Amf Bowling Centers Inc
Webster, NY
09.1988 - 08.1999
- Managed the installation, repair, and upkeep of facility electrical, plumbing, HVAC, and other mechanical systems.
- Provided technical advice on various projects such as renovations or new construction initiatives involving the facility's infrastructure components.
- Organized training sessions for employees working under the Facilities Maintenance Manager role.
- Coordinated with vendors and contractors to ensure timely completion of projects.
- Assisted in developing budgets for upcoming projects or planned expenditures associated with maintaining the facilities.
- Monitored inventory levels of supplies used in routine facility maintenance tasks.
- Collaborated with other departments to create efficient processes for managing daily operations at the facilities.
- Supervised a team of maintenance technicians and provided guidance when needed.
- Performed regular testing on fire extinguishers, smoke detectors, sprinkler systems. to ensure proper functioning.
Education
High School Diploma -
Lyons Senior High School
Lyons, NY06-1988
Skills
- Business Management
- Verbal and written communication
- Staff hiring
- Bidding processes
- Sales management
- Profit and loss analysis
- Business marketing
- Staff Management
- Fertilizer Application
- Job Site Cleanup
- Basic Carpentry
- Facilities Maintenance
- Landscaping
- Blueprint Reading
- Chemical Mixing
- Customer Service
- Painting
- Safe Vehicle Operation
- Equipment Operation
- Plumbing
- Equipment Maintenance
- Supply Management
- Fence building
- [State] Driver's License
- Project Management
- Flooring Installation
Affiliations
- I enjoy being at home working in my gardens and restoring old cars in my garage
Timeline
Owner
LaPlant’s Lawn & Property Maintenance
06.2002 - Current
General Manager
Sunoco Aplus
05.2000 - 01.2002
Facility Maintenance Supervisor
Amf Bowling Centers Inc
09.1988 - 08.1999
High School Diploma -
Lyons Senior High School
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