Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Skillset is also in financing, IT, and logistics. Looking to transition into a new company that promotes growth and believes in the longevity of its employees.
Overview
29
29
years of professional experience
Work History
Project Manager
ProElectric
01.2021 - 08.2023
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Sales Manager/Finance Manager
Fairway Lincoln Mazda Automotive Group
01.2019 - 12.2020
Managed the entire sales team from prospecting to closing deals, consistently achieving high conversion rates
Implemented CRM system to track customer interactions and improve sales forecasting
Led a sales team, providing coaching and guidance to drive performance and achieve revenue goals
Consistently exceeded monthly sales targets by XX% through effective prospecting, negotiation, and closing techniques
Built and maintained a strong customer base through exceptional relationship-building skills resulting in repeat business and referrals
Demonstrated extensive knowledge of automotive products, features, and benefits to effectively communicate value propositions to customers
Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume
Utilized CRM software to track leads, manage customer interactions, and follow up on potential sales opportunities
Participated in ongoing product training programs to stay updated on the latest industry trends and advancements
Nurtured relationships with existing customers by providing excellent after-sales service and addressing any concerns or issues promptly
Developed strategic marketing initiatives such as targeted email campaigns and social media promotions to generate new leads
Cultivated partnerships with local businesses and organizations to expand referral network and increase brand visibility within the community
Maintained a high level of professionalism at all times while representing the dealership's brand image during customer interactions
Finance Manager
Peacock Automotive
01.2018 - 12.2018
Managed financial operations for a multi-million dollar company, overseeing budgeting, forecasting, and financial reporting
Developed and maintained strong relationships with banks and financial institutions to secure favorable terms for loans and credit lines
Led the preparation of annual financial statements in compliance with GAAP standards
Analyzed financial data to identify trends, variances, and opportunities for improvement
Created comprehensive financial models to support strategic decision-making processes
Negotiated contracts with vendors to optimize pricing terms while maintaining quality standards
Store Manager
Men's Wearhouse
04.2016 - 12.2017
Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
Developed and executed marketing campaigns to increase brand awareness and attract new customers
Managed a team of 15 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
Optimized inventory control processes to minimize stockouts while reducing excess inventory by 48%
Ensured compliance with company policies, procedures, and safety regulations at all times
Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
Established strong relationships with local community organizations through sponsorships or partnerships which increased brand visibility
Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
Coordinated with corporate headquarters on product assortment decisions based on local market demands
Senior Finance Manager
Aprilia Southeast Motorcycle Superstore
07.2013 - 03.2016
Managed financial operations for a multi-million-dollar company, overseeing budgeting, forecasting, and financial reporting
Developed and maintained strong relationships with banks and financial institutions to secure favorable terms for loans and credit lines
Led the preparation of annual financial statements in compliance with GAAP standards
Analyzed financial data to identify trends, variances, and opportunities for improvement
Created comprehensive financial models to support strategic decision-making processes
Oversaw the preparation of monthly, quarterly, and annual budgets, ensuring accuracy and adherence to corporate guidelines
Provided guidance on investment strategies based on thorough market research and analysis
Managed cash flow by monitoring receivables/payables balances and optimizing working capital management practices
Conducted regular audits of financial processes to ensure compliance with regulatory requirements
Negotiated contracts with vendors to optimize pricing terms while maintaining quality standards
Prepared detailed reports on profitability analysis, highlighting areas of improvement or concern to senior management team
Led successful implementation of ERP system resulting in streamlined accounting processes across all departments
Managed relationships with external auditors during year-end audits ensuring timely completion within deadlines
Provided accurate forecasts on revenue projections enabling effective resource allocation decisions
Developed and implemented financial policies and procedures to ensure compliance with regulatory requirements
Managed a team of finance professionals, providing guidance, training, and performance evaluations
Internet Sales Manager
Vaden Automotive Group
01.2012 - 06.2013
Managed and supervised a team of automotive sales professionals, providing guidance and support to achieve monthly sales targets
Developed and implemented effective strategies to increase online presence and generate leads through various digital marketing channels
Utilized CRM software to track customer interactions, follow up on inquiries, and maintain accurate records of sales activities
Collaborated with the marketing department to create compelling online advertisements, ensuring consistent brand messaging across platforms
Conducted thorough market research to stay updated on industry trends, competitor pricing strategies, and customer preferences
Trained new team members on effective internet sales techniques, product knowledge, CRM usage, and dealership policies/procedures
Provided exceptional customer service by addressing inquiries promptly, resolving issues effectively, and maintaining high levels of satisfaction
Collaborated with the service department to ensure timely and accurate completion of vehicle inspections, repairs, and maintenance prior to delivery
Maintained a high level of product knowledge regarding various makes and models of vehicles to effectively communicate features and benefits to customers
System Administrator/Programmer
United States Air Force
12.1994 - 06.1998
Managed and maintained a complex network infrastructure no less than 40 servers, ensuring high availability and optimal performance
Implemented security measures to protect the organization's systems and data, resulting in zero security breaches
Led a team system administrator in troubleshooting and resolving technical issues, reducing downtime
Performed regular system backups and disaster recovery procedures to ensure business continuity
Collaborated with cross-functional teams to plan and execute server upgrades, migrations, and deployments with minimal disruption to operations
Created documentation including standard operating procedures (SOPs) for system administration tasks, facilitating knowledge sharing within the team
Managed Active Directory services including user account management, group policy implementation, and domain controller maintenance
Administered database systems (SQL Server or Oracle), optimizing performance through indexing strategies and query tuning techniques
Collaborated with vendors for procurement of hardware/software resources based on capacity planning requirements