Adept at enhancing vehicle performance and ensuring safety compliance, my tenure at Brown Subaru showcased my proficiency in diagnostic software and team collaboration. Leveraging skills in fuel system troubleshooting and problem-solving, I significantly minimized downtime and boosted customer satisfaction, embodying a hardworking and results-driven approach. Hardworking Mechanic successful at completing inspections, maintenance and repairs on Subaru vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Heavy Line Technician
Brown Subaru
09.2019 - Current
Reduced downtime for clients by completing repairs within determined timeframes, minimizing vehicle unavailability.
Increased equipment lifespan by performing preventative maintenance checks and services on fleet vehicles.
Maintained accurate service records, contributing to better tracking of vehicle performance and maintenance needs.
Enhanced customer satisfaction through efficient completion of repair tasks while adhering to quality standards.
Improved vehicle functionality by diagnosing and repairing complex mechanical issues in heavy-duty vehicles.
Remained up-to-date on emerging technologies within heavy line automotive systems, incorporating new knowledge into daily work practices.
Ensured safety compliance by conducting thorough inspections on all vehicles serviced.
Enhanced overall vehicle performance through precise alignment adjustments, suspension component replacements, and tire rotations/balancing procedures.
Optimized workflow efficiency through effective communication with service advisors regarding job status updates and additional repair recommendations if necessary.
Kept current with industry trends and advancements, attending training sessions and workshops as needed to enhance skills continually.
Collaborated with team members to troubleshoot challenging issues, leading to more effective problem resolution.
Achieved high-quality results through diligent adherence to manufacturer''s guidelines and specifications during repairs.
Streamlined repair processes by maintaining organization and cleanliness within the workspace.
Performed comprehensive diagnostics using advanced tools, identifying root causes of malfunctions accurately for prompt resolutions.
Utilized specialized diagnostic equipment to read fault codes, pinpointing underlying issues for targeted repairs.
Contributed to increased team productivity by mentoring junior technicians and sharing expertise.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Coordinated with parts department to determine availability of necessary components.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Corrected faults and maximized performance by rebuilding systems and individual components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Correctional Officer
TDCJ William P. Clements Unit
08.2016 - 01.2020
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Observed behavior of residents individually and in groups.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Assisted in development of procedures and policies to maintain peace and order in facility.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Interviewed inmates to obtain information and assess needs.
Received and accounted for personal possessions and determined inmate work assignments.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Transported inmates to and from court hearings, medical appointments and other locations.
Investigated and responded to incidents of inmate misconduct.
Established positive working relationships and maintained boundaries with resident offenders.
Built solid relationships with staff and residents to keep institution safe and secure.
Responded to inquiries from inmates and other members of public.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Assistant Manager
Jiffy Lube
10.2014 - 08.2016
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Mentored team members to enhance professional development and accountability in workplace.