WILLIAM LEACH

- Worked on the financial audits for various governmental entities, such as villages, townships, and school districts, including pre-audit planning, onsite or remote audit fieldwork, and post-fieldwork audit report drafting

- Coordinated fieldwork assignments for other members of audit team and oversaw the completion of their work, under the supervision of a manager

- Acted as point of contact for clients regarding audit fieldwork and inquiries in audit processes, and presented audit findings to clients alongside manager

• Made between 150-200 outbound calls a day, reaching out to Huntington Bank customers to follow up on online inquiries or to gauge interest in speaking to a mortgage loan officer
• Facilitated conversations between customers and loan officers by acquiring any information the loan officers require and connecting them to the customer
• Helped to process applications as needed.

• Operated the front register, greeted customers, and assisted customers as needed
• Worked the 'Dipside' counter, took orders and created a variety of desserts in front of customers.