Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Lee

Brookhaven,PA

Summary

Diligent eager to take on challenging tasks and support team. Bringing years of experience. Safety-conscious and quality-minded. Team-oriented General Labor Worker always ready to take on any assignment. Operates machinery and equipment safely in support of team needs. Physically fit, hardworking and great at changing gears quickly to handle new tasks. Reliable bringing strong background in work settings. Uses abilities with equipment and supply management to help group meet challenging demands. Punctual and organized with great multitasking abilities. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

12
12
years of professional experience

Work History

Amazon Warehouse Logistics Worker

Amazon
Philadelphia, PA
10.2021 - 01.2023
  • Organized warehouse space for efficient storage of products.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Operated scanners, computers, and other equipment to track orders.
  • Followed established guidelines for picking orders accurately.
  • Staged and sorted multiple types of products for loading.
  • Transported goods to designated areas within the warehouse facility.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Recognized defective material and reported issues to management.
  • Examined packages and goods for damage and notified vendors of replacement needs.

Sales Lead Generator

Green Mountain Energy
Philadelphia, PA
10.2017 - 01.2020
  • Developed and implemented sales strategies to increase customer base.
  • Reported feedback from customers regarding products and services offered by the company.
  • Identified areas of improvement in current processes related to lead generation activities.
  • Participated in brainstorming sessions for creating innovative ideas for generating leads.
  • Handled customer inquiries regarding product features and pricing.
  • Assessed customer needs, identified appropriate solutions, and provided product demonstrations.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Documented sales call data in company software.

Lead Generator

Weedman U.S.A. Lawn Care Service
12.2016 - 06.2017
  • Distribute door hangers to each home in a neighborhood, speak to home owners about saving lawn care with free no obligation estimates on organic fertilizing treatments, aeration seeding, crab grass, weed control, and flea and ticks treatments.
  • Coach, train, and directed new associates
  • Navigate to neighborhoods using company vehicle.
  • Accumulate and generated leads for Weedman using Samsung Galaxy tablets and assign maps
  • Generate revenues from new customers by 15%.
  • Identified valuable leads through several key methods, including social media, networking events, and targeted marketing.
  • Developed effective scripts for making cold calls, managing conversations, and overcoming objections.
  • Created and maintained a database of leads for follow-up by sales team.
  • Implemented strategies to increase lead conversion rate and maximize revenue opportunities.
  • Developed new leads each day at or above quotas.
  • Documented sales call data in company software.

Sushi Chef Assistant

Lankenau Hospital
Wynnewood, PA
11.2015 - 09.2016
  • Analyzed and check inventory and sales
  • Monitored temperatures of prepared food and cold-storage areas.
  • Make sushi based on business needs.
  • Efficiently handled multiple orders simultaneously during peak hours.
  • Cleaned, cut, and prepared fish for sushi dishes.
  • Stored raw ingredients correctly according to established protocols.
  • Organized the kitchen in a clean and sanitary manner to meet health standards.
  • Monitored food supplies and ordered additional supplies as needed.
  • Followed proper food handling techniques to ensure safety of customers.
  • Packaged and labeled various forms of sushi, sides and spring rolls for sale to customers.
  • Checked quality of food products to meet high standards.
  • Prepared workstations with ingredients and tools to increase efficiency.

Server

Shangrila Asian Fusion Restaurant
Devon, PA
11.2015 - 03.2016
  • Responsible for setting up tables
  • Collect and deliver bill
  • Prepare food, and bring out drinks, appetizers, and dish.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Addressed complaints to kitchen staff and served replacement items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Grill/Cashier

The Briad Group
09.2013 - 10.2015
  • Complete morning store opening maintenance tasks
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Server/Catering

Yang Ming Fusion Cuisine Restaurant
Bryn Mawr, PA
09.2010 - 06.2013
  • Held various responsibilities like setting up tables
  • Fill pitchers and glass with water
  • Make sure guest needs are fulfilled for parties.
  • Sanitize glassware
  • Serve food for customers
  • Make sure food is properly heated

Food Service Assistant

Children’s Hospital of Philadelphia
Philadelphia, PA
02.2012 - 05.2012
  • Coordinated maintenance and repair of food service equipment.
  • Completed and submitted required daily weekly and monthly food service reports.
  • Sought out and implemented methods to improve food service and team performance.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Opened food service operation at beginning of day and closed at end of day after properly storing or discarding remaining food.
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Served food and beverages with focus on quality items and superior service.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Education

Associate Degree in Business Administration -

Delaware County Community College
12.2017

Skills

  • Leadership skills fluent with instructing, directing, influencing, and motivating co-workers
  • Competent in using technology
  • Possesses the ability to work well with others
  • Excellent communication and interaction skills with people
  • Finding solutions for problem solving tasks
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Work Site Maintenance
  • Customer Service
  • Equipment Maintenance
  • Resource Management
  • Customer Relations
  • Loading and Unloading Procedures
  • Safety and Compliance

References

References available upon request.

Timeline

Amazon Warehouse Logistics Worker

Amazon
10.2021 - 01.2023

Sales Lead Generator

Green Mountain Energy
10.2017 - 01.2020

Lead Generator

Weedman U.S.A. Lawn Care Service
12.2016 - 06.2017

Sushi Chef Assistant

Lankenau Hospital
11.2015 - 09.2016

Server

Shangrila Asian Fusion Restaurant
11.2015 - 03.2016

Grill/Cashier

The Briad Group
09.2013 - 10.2015

Food Service Assistant

Children’s Hospital of Philadelphia
02.2012 - 05.2012

Server/Catering

Yang Ming Fusion Cuisine Restaurant
09.2010 - 06.2013

Associate Degree in Business Administration -

Delaware County Community College

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William Lee