William Lee
Electrician/Programmer
Virginia Beach,VA
Summary
Dependable Electrician skilled in performing preventive and regular maintenance work on electrical systems. Adapts to new technology and concepts. In-depth knowledge of generators, transformers and circuit breakers. Punctual and hardworking individual dedicated to cultivating excellent relationships with clients. Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Smart Home Technician
WSC Home Audio & Video
06.2024 - 08.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Optimized network performance, conducting regular updates and patches to software systems.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Reduced downtime by troubleshooting and resolving complex issues with PLC-controlled equipment.
- Continually updated technical knowledge through relevant professional development courses, staying current with industry trends and best practices in PLC programming.
Lead Electrician
Titan Solar Power
10.2023 - 3 2024
- Manage and maintain inventory of materials necessary for MPU team
- Coordinate operations and maintenance of service equipment
- Ensure proper scheduling of service appointments
- Run conduit and feeder wire from weather head to meter base
- Continue runs from meter base to MSP
- Ensure proper wiring, grounding, and wire organization inside of MS.
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Completed rough-in, termination, and underground work.
- Evaluated existing electrical systems for maintenance, repair, and update requirements.
- Interpreted electrical codes and diagrams to complete electrical repair and installation tasks.
- Trained junior electrical professionals on proper procedures.
- Operated tools according to prescribed safety practices.
- Enhanced workplace safety by conducting regular inspections and implementing corrective actions.
- Conducted thorough assessments of electrical systems to identify potential hazards or areas for improvement.
- Continuously updated knowledge of industry trends through participation in trade shows and conferences, applying relevant insights to improve work processes.
- Streamlined workflow with efficient project management, leading to timely completion of tasks.
- Maintained strong relationships with clients by providing exceptional customer service and clear communication throughout each project phase.
General Maintenance Technician
Lockheed Martin
06.2023 - 10.2023
- Maintain three indoor firing ranges
- Ensure safety protocols are in place and adhered to.
- Collaborated with other Range Safety Officers to develop best practices for safe operations.
- Held daily safety briefings and monitored operational practices of all range users.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Maintain and dispose of hazmat materials.
- Conducted comprehensive facility assessments, pinpointing areas needing improvement or repair work.
- Stayed current on industry trends in maintenance techniques by attending workshops, conferences, and training sessions regularly.
- Contributed to positive working environments by maintaining clean facilities free from hazards.
- Maintained expertise in diverse firearms and ammunition.
- Oversaw maintenance schedules for firing range facilities and equipment to guarantee their optimal performance.
- Directed safety protocols and daily range operations.
Meter Installer
UPA
11.2022 - 03.2023
- Was talked with ensuring customer's electric and gas meter were upgraded to the most up to date equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Completed installations within designated timeframes, adhering to strict project deadlines.
- Coordinated with other departments as needed, fostering effective communication channels between teams involved in the installation process.
- Utilized technical knowledge to troubleshoot complex meter problems and perform necessary repairs.
- Performed detailed record-keeping for all completed installations, providing accurate documentation for future reference.
- Improved meter reading accuracy with regular maintenance checks and timely repairs.
- Reduced installation time for new meters by streamlining the process and using advanced tools.
- Continuously updated knowledge of industry best practices through ongoing training programs and workshops.
- Demonstrated professionalism at all times when interacting with customers, colleagues, or supervisors regarding job-related matters.
- Enhanced customer satisfaction by efficiently installing and maintaining meter systems.
- Increased team productivity by effectively coordinating schedules and assignments among team members.
- Collaborated with utility companies to ensure proper meter functionality and accurate billing information.
- Assisted in training new team members on proper installation techniques and safety procedures.
Maintenance Technician
JLL
09.2021 - 11.2022
- Maintain conveyors, electrical equipment, and any necessary preventative and corrective maintenance in order to ensure the operation of Amazon shipping facility
- Worked with Siemens PLCs.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Collaborated with team members to complete larger repair projects efficiently.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
Service Technician
kSARIA Corporation
02.2021 - 05.2021
- Certified fiber optic technician
- Pulling and installing cable onboard various naval ships
- Maintained integrity of fiber optic cables during installation.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
- Enhanced customer satisfaction by troubleshooting and repairing damaged fiber optic lines in a timely manner.
- Contributed to company growth by conducting site surveys for prospective clients, assessing their unique needs for fiber optic infrastructure installations.
- Provided exceptional customer service while addressing client concerns or issues related to their fiber optic networks.
- Reduced troubleshooting time by accurately documenting and labeling all installed fiber optic components.
Electronics Technician
U.S. Navy
08.2017 - 01.2021
- During time served in the US Navy, I managed over 25 people within my job field in order to accomplish preventative and corrective maintenance on multiple multimillion dollar communication and Radar systems, managed 8 separate work centers on 2 separate Navy ships, and maintained the integrity of the USS New York throughout a seven and a half month deployment through combat zones within the Middle East, Mediterranean, Red Sea, Persian Gulf.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Increased overall efficiency by installing, testing, and maintaining electronic devices and systems.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Calibrated electrical components and systems to optimize performance.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Achieved operational excellence in all assigned projects while adhering to strict safety protocols at all times.
- Developed comprehensive technical documentation, including schematics, diagrams, and user manuals, facilitating smooth user adoption of new technologies.
- Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
- Maintained a high level of customer satisfaction by resolving technical issues swiftly and professionally.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Reduced downtime for critical systems by providing timely maintenance and repair services.
- Increased workplace safety through proactive identification of potential hazards associated with electronic equipment operations.
- Ensured consistent quality control by conducting thorough inspections of completed work.
- Maximized resource utilization by optimizing inventory management processes for electronic components.
- Managed reactive repairs and emergency maintenance for varied electronic devices.
- Optimized equipment functionality with regular preventative maintenance tasks.
- Assembled, tested and maintained components and systems for high-performing electronics.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
- Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
- Contributed to the continuous improvement of company procedures through constructive feedback and suggestions.
- Led preventative maintenance and inspections to limit electrical issues.
- Diagnosed and repaired complex faults within target timeframes.
- Responded quickly to emergency calls, limiting electrical risk and equipment downtime.
- Provided valuable input during product development phases to ensure optimal design functionality from an end-user perspective.
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Streamlined workflow processes through efficient organization of resources, tools, and documentation.
- Increased customer satisfaction with quick and accurate diagnostic abilities for electronic products.
- Improved system reliability by conducting regular maintenance checks and updates on electronic equipment.
- Streamlined troubleshooting process, significantly decreasing time required to identify and fix electronic malfunctions.
- Provided exceptional customer support, resolving technical issues and offering guidance on electronic product usage.
- Enhanced team efficiency by providing comprehensive training on new technologies and troubleshooting procedures.
- Enhanced data accuracy in electronic measurements by calibrating equipment, ensuring compliance with industry standards.
- Facilitated knowledge sharing by documenting troubleshooting techniques and best practices in electronic repair.
- Streamlined communication between departments by establishing centralized database for tracking electronic equipment status and issues.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Updated documentation such as technical manuals and equipment maintenance records.
- Installed and maintained systems and analyzed users' needs.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
General Laborer
LBHI Services
09.2015 - 08.2017
- Throughout my time with LB HI Services, I was tasked with completing jobs that were between small repairs to houses, to full home remodels
- My experience includes, but is not limited to drywall repairs/replacement, flooring of all types, framing, roofing, painting, electrical, plumbing, trim work, and various other tasks which needed to be complete to ensure the repairs were up to par with the homeowner's expectation, and many times we far exceeded expectations.
- Performed general housekeeping and cleaning tasks.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Assisted team members with tasks that require group effort.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed tasks efficiently for timely project completion within set deadlines.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Notified supervisors of defective equipment or material.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Performed quality checks on products and materials to identify any defects.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Provided maintenance for construction equipment.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Cleaned and maintained tools, equipment and worksites.
Education
No Degree - Electronic Technician Training
E.T. "A" School
Chicago, IL 05.2017 - 05.2018
High School Diploma -
Hendersonville High School
Hendersonville, TN 05.2013 - 05.2017
Skills
Mechanical Knowledge
Troubleshooting
Management Experience
Supervising Experience
Programmable logic controllers (3 years)
Maintenance
Construction Experience
Project Management
Drywall
Roofing
Electrical Experience
Plumbing
Fabrication
Equipment Repair
Landscape Maintenance
Handyman
Schematics
Construction Management
Manufacturing
Carpentry
Mechanic Experience
Lawn Care
Automotive Repair
Telecommunication
Brake Repair
Facilities Maintenance
Transmissions
Quality Assurance
Trim Carpentry
Computer literacy
Service technician experience
Automotive diagnostics
GM vehicles
Remodeling
Door Hanging
Mowing
Backhoe Operation
Hydraulics
Blueprint Reading
Computer Networking
Suspension
Customer service
Sales
Certification
Secret Clearance
Assessments
- Basic maintenance and repair, Proficient, 02/01/23, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
- Basic mechanical knowledge, Proficient, 07/01/21, Understanding and applying mechanical concepts and processes
- Construction safety, Proficient, 03/01/23, Using safe practices while on a construction site
- Customer focus & orientation, Proficient, 04/01/23, Responding to customer situations with sensitivity
- Customer service, Proficient, 04/01/23, Identifying and resolving common customer issues
- Project timeline management, Proficient, 09/01/23, Prioritizing and allocating time to effectively achieve project deliverables
- Work style: Reliability, Proficient, 05/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Mechanical knowledge, Proficient, 04/01/22, Understanding and applying mechanical concepts and processes
Military Service
United States Navy, E-4
Timeline
Smart Home Technician
WSC Home Audio & Video
06.2024 - 08.2024
Lead Electrician
Titan Solar Power
10.2023 - 3 2024
General Maintenance Technician
Lockheed Martin
06.2023 - 10.2023
Meter Installer
UPA
11.2022 - 03.2023
Maintenance Technician
JLL
09.2021 - 11.2022
Service Technician
kSARIA Corporation
02.2021 - 05.2021
Electronics Technician
U.S. Navy
08.2017 - 01.2021
No Degree - Electronic Technician Training
E.T. "A" School
05.2017 - 05.2018
General Laborer
LBHI Services
09.2015 - 08.2017
High School Diploma -
Hendersonville High School
05.2013 - 05.2017
Secret Clearance
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