William Lee
Morrow,OH
Summary
Experienced professional dispatcher with significant expertise in team leadership and operational management. Skilled in conflict resolution, process optimization and planning with a flexible approach to solving personal individual needs. Known for reliability, strong communication, and fostering productive work environment. Looking for growth and challenge in the world of passenger airline operations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Supervisor of Flight Control
Air Transport International
Wilmington, OH
02.2022 - Current
- Oversee daily flight operations of 100+ flights, ensuring compliance with Company and Federal requirements.
- Managed workflow efficiency, optimizing staffing levels to meet operational demands.
- Mentored team members on best practices, enhancing performance and professional development.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
757/767 Aircraft Dispatcher
Air Transport International
Wilmington, OH
03.2020 - 02.2022
- Coordinated domestic, international and EDTO flight operations in North America, South America, Europe and the Depp Pacific for diverse charter customers.
- Monitored weather conditions and air traffic control communications to optimize flight routes.
- Provided continued support to the MEL/CDL review process to ensure clearly stated procedures were clear and easy to follow for all dispatchers
- Developed training materials for new dispatchers, improving onboarding processes and knowledge retention.
Flight Support Specialist
AIR TRANSPORT INTERNATIONAL
Wilmington, OH
01.2019 - 01.2020
- Analyzed and coded thousands of delays in order to provide managers and planners a snapshot of how and when our on-time performance was affected. Additionally verified jump-seat eligible persons via the TSA and CASS systems. Updated flight tracking system for all aircraft reroutes, diversions, etc.
Flight Support Specialist
GLOBAL FLIGHT SOURCE
Wilmington, OH
03.2018 - 12.2018
- Provided support to dispatchers by fielding pilot and crew member phone calls and provided fuel uplift requirements globally. Submitted General Declarations for international flights as well as APIS information in compliance with the Dept. of Homeland Security requirements.
Reconnaissance / Intelligence Chief
UNITED STATES MARINE CORPS
Wilmington, NC
10.1995 - 11.2015
- Conducted ground combat operations, Intelligence and counterintelligence for ongoing DOD efforts; Counternarcotic operations along the US/Mexico border as well as Counter and Antiterror operations in support of Global Pursuit directives.
Education
B.A. - Analysis
AMU
Charlestown, WV02-2011
Skills
- Lufthansa LIDO 4D, NL
- Sabre Suite of Systems
- WSI Fusion
- ARInc ACARS, SITA AirCom
- Aerodata Performance Planning Client
- DHL NMIV
- Microsoft Office
Certification
FAA Dispatchers License
Timeline
Supervisor of Flight Control
Air Transport International
02.2022 - Current
757/767 Aircraft Dispatcher
Air Transport International
03.2020 - 02.2022
Flight Support Specialist
AIR TRANSPORT INTERNATIONAL
01.2019 - 01.2020
Flight Support Specialist
GLOBAL FLIGHT SOURCE
03.2018 - 12.2018
Reconnaissance / Intelligence Chief
UNITED STATES MARINE CORPS
10.1995 - 11.2015
B.A. - Analysis
AMU
Remaining Involved in the Community
Strong sense of belonging to the communities I live in through a wide prism of volunteering. I love to get involved in the dirty jobs most volunteering organizations tend to shy away from.