William Leibold
Hamburg,NY
Summary
Dedicated public safety professional. With extensive experience as a Campus Public Safety Officer and Police Officer. Proven expertise in emergency response and conflict de-escalation, enhancing community trust through proactive engagement. Skilled in surveillance techniques and report preparation, ensuring safety and security in diverse environments. Committed to protecting people and property effectively.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Campus Public Safety Officer
Erie Community College
10.2022 - Current
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.
- Answered emergency calls for help from citizens and business owners.
- Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Coordinated with social service agencies to address issues related to homelessness, substance abuse, or mental health that impacted community safety.
- Responded to emergency calls efficiently, providing immediate assistance and coordinating with other emergency services.
- Improved public trust with consistent community engagement activities.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored criminal activity in community to identify suspicious activity.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Provided testimony in court proceedings.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Assisted in development of public safety policies, contributing to citywide safety improvements.
- Increased public engagement with safety initiatives through social media and community outreach.
- Delivered comprehensive safety education programs, increasing community awareness on preventive measures.
Police Officer(Part-time)
Village of Blasdell
07.1998 - 02.2024
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Assisted in special investigations and crime prevention programs.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Building Guard
Buffalo and Erie County Public Library
12.2016 - 09.2022
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Restricted access to sensitive areas using key cards and security codes.
- Complied with all company policies, local laws, and regulations governing security guard duties.
- Monitored CCTV systems to identify and report suspicious activities, enhancing overall security.
- Assisted visitors with directions and information, promoting welcoming environment.
- Resolved conflicts among visitors, maintaining peaceful atmosphere.
- Reported maintenance issues that could pose safety hazards, maintaining safe environment for all.
- Improved team coordination with effective communication during emergency situations.
- Managed access control systems to secure sensitive areas, protecting against unauthorized access.
- Ensured safety of premises by conducting regular patrols, reducing incidents of theft and vandalism.
- Provided first aid during emergencies, aiding in wellbeing of individuals on premises.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Issued access cards to authorized personnel to monitor access points.
- Investigated suspicious activities and persons to maintain security of premises.
Campus Safety Officer
Hilbert College
04.2011 - 12.2016
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Notified police, fire department and emergency services of on-campus incidents.
- Documented safety and security incidents using preset guidelines and methods.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Monitored security, fire and alarms via centralized electronic interface.
- Utilized radio, telephone and communications equipment to contact other on-campus personnel and external authorities.
- Enforced ongoing and special event parking regulations and issued parking tickets to violators.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Served as initial contact for campus visitors and provided directions to specific buildings, events.
- Responded swiftly and effectively to alarms or disturbances while maintaining a professional demeanor under pressure.
- Conducted thorough investigations into reported thefts or property damage, resulting in a decrease in unsolved cases.
- Assisted in the management of large-scale events such as athletic games or concerts by ensuring proper crowd control measures were in place.
- Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
- Provided first aid assistance during medical emergencies, ensuring prompt care for injured individuals.
- Reviewed daily reports from other officers to maintain situational awareness of ongoing issues or trends affecting campus safety levels.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
Building Guard
Erie County NY: Rath Bldg, New & Old County Halls.
07.2007 - 01.2011
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Restricted access to sensitive areas using key cards and security codes.
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
- Enhanced visitor experience by offering assistance and ensuring secure environment.
- Coordinated with local law enforcement during incidents, facilitating swift resolution.
- Trained new guards on security protocols, improving team efficiency and readiness.
- Improved team coordination with effective communication during emergency situations.
- Enhanced security measures by identifying potential risks during routine inspections.
- Assisted visitors with directions and information, promoting welcoming environment.
- Maintained detailed logs of all security incidents, contributing to development of better prevention strategies.
- Conducted security checks at entrances, ensuring unauthorized persons were prevented from entering facility.
- Monitored CCTV systems to identify and report suspicious activities, enhancing overall security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Wrote detailed reports of all security breaches and investigations.
Custom Protection Officer
The Wackenhut Corporation
08.1999 - 07.2007
- Delivered comprehensive training programs for new hires on company policies, procedures, and best practices in security operations.
- Enhanced security measures by conducting thorough site assessments and identifying potential risks.
- Collaborated with local law enforcement agencies to ensure effective communication and response during emergency situations.
- Responded quickly and effectively to emergency situations, providing immediate assistance as needed.
- Maintained accurate records of daily activities, incidents, and investigations for future reference and analysis.
- Reduced the incidence of theft and vandalism by implementing proactive surveillance techniques and patrol routines.
- Managed access control systems, ensuring only authorized personnel had access to restricted areas within facilities.
- Demonstrated excellent decision-making skills under high-pressure situations, prioritizing client safety.
- Developed strong relationships with clients by consistently delivering high-quality services that met their unique requirements.
- Coordinated with internal departments on matters related to facility security, such as maintenance issues or policy updates.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Inspector Supervisor
Burns International Security Services
12.1988 - 08.1999
- Fostered a positive work environment by promoting open communication, teamwork, and professional growth opportunities for staff members.
- Developed customized training programs to address individual skill gaps within the inspection team, leading to improved performance outcomes across all levels of expertise.
- Mentored junior inspectors on best practices and industry standards to enhance their inspection skills and advance their careers within the organization.
- Ensured high-quality inspections by enforcing strict adherence to safety protocols and industry standards.
- Managed a team of inspectors, providing guidance, motivation, and support for optimal performance.
- Enhanced team productivity through regular training and performance evaluations.
- Cultivated professional working relationships with peers and supervisors.
- Troubleshot equipment to reduce service calls and downtime.
- Handled all Security Officer Call-Offs
- Handled On-Site Emergencies for over 60 Accounts in The WNY Region.
- Handled new account organization.
Education
Some College (No Degree) - Law Enforcement
Erie Community College
Buffalo, NYNYS Municipal Training Certificate - Chautauqua County Sheriffs Academy
Jamestown Community College
Jamestown, NY02-1998
High School Diploma -
Frontier Senior High School
Hamburg, NY06-1987
Skills
- De-escalation strategies
- First aid certified
- Report preparation
- Emergency response
- Fire prevention
- Conflict de-escalation
- Crime prevention
- Firearms proficiency
- Less lethal weaponry
- Dispatch communication
- Report writing
- First aid
- Teamwork
- Problem-solving
- Time management
Certification
American Red Cross: Adult/Pediatric BLS/AED/CPR/TECC
NYS Unrestricted Pistol Permit
NYS Class D&E Drivers License
NYS Municipal Police Training Certificate
Transportation Worker Identification Card(TWIC)
Active Shooter Response Certifications: ALICE, ALIVE and United Nations training programs.
United States Secret Security Clearance(exp)
Weapons Certifications: Glock 9mm, AR-15, 12 gauge shotgun.
Non-Lethal Weapon Certifications: ASP/Baton, TASER, Pepper-Spray(OC).
Fingerprint Certification(exp)
Breathalyzer Machine(exp)
NYS Armed Guard Card(exp)
Affiliations
- American Society for Industrial Security(ASIS)
- International Foundation for Protection Officers(IFPO)
- International Police Association(IPA)
Timeline
Campus Public Safety Officer
Erie Community College
10.2022 - Current
Building Guard
Buffalo and Erie County Public Library
12.2016 - 09.2022
Campus Safety Officer
Hilbert College
04.2011 - 12.2016
Building Guard
Erie County NY: Rath Bldg, New & Old County Halls.
07.2007 - 01.2011
Custom Protection Officer
The Wackenhut Corporation
08.1999 - 07.2007
Police Officer(Part-time)
Village of Blasdell
07.1998 - 02.2024
Inspector Supervisor
Burns International Security Services
12.1988 - 08.1999
Some College (No Degree) - Law Enforcement
Erie Community College
NYS Municipal Training Certificate - Chautauqua County Sheriffs Academy
Jamestown Community College
High School Diploma -
Frontier Senior High School
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