American and French citizen with over 6 years of experience in customer facing roles in international banking, finance, technology consulting, SaaS and retail sectors. I am now looking for an opportunity in customer support or customer success in an innovative company involve with the outdoors, sports or fitness.
Overview
8
8
years of professional experience
Work History
Investment Advisor
Banque Transatlantique
New York, New York
03.2022 - Current
Advised high net worth individuals on complex wealth management issues between US and France.
Grew assets under management through referrals and new business opportunities.
Educated clients on investment principles, market dynamics, and the importance of portfolio diversification.
Prepared quarterly performance reports for existing clients detailing the progress of their investments over time.
Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
Developed financial plans and strategies tailored to clients' individual needs.
Collaborated with tax professionals and attorneys to provide a holistic approach to client financial planning.
Ensured compliance with relevant regulations such as KYC norms.
Analyzed financial statements, economic indicators and other data to determine appropriate strategies for clients.
Senior Sales Associate, Retail
Fleet Feet (formerly JackRabbit)
New York, NY
11.2020 - 03.2022
Elevated customer experience by actively listening to requirements, resolving concerns promptly, and fostering stronger connections with products.
Performed Gait Analysis on customers.
Provided input and ideas on visual merchandising and engaging events for the store (organized the weekly group runs).
Assisted in managing inventory by placing new and fill-in orders.
Handled the store's opening and closing procedures.
Successfully onboarded new sales associates.
Operated point-of-sale systems accurately to process payments from customers.
Handled customer complaints in a professional manner.
New Business Manager
IWD
New York
09.2019 - 12.2019
Handled the entire sales process - from prospecting new contacts, to coordinating client requirements with in-house technology team, to negotiating contract terms and closing deals.
Identified growth opportunities in new industries in collaboration with US Director.
Collaborated with the Product and Support teams to ensure a seamless client experience.
International Business Development Officer - Wealth Management Group
Bank of the West-BNP Paribas
San Francisco, CA
10.2017 - 08.2019
Sourced, acquired, and onboarded new customers from international tech businesses, high net-worth individuals/families, and multinational businesses in the San Francisco Bay Area.
Attended networking events and organizing workshops
Capitalized on connections to engage with prospective clients and generate referrals.
Prospected and initiated relationships with key service providers & centers of influence (Lawyers, CPA's, Real Estate agents, Chambers of Commerce Accelerators, Trade Commissions, Relocation Companies, etc.)
Moderated panels and guest speak for diverse networking organizations (French American Chamber of Commerce, SFBA etc.)
Participated in the development of new products and services for the international segment
Served as the first line of defense for all potential risks (KYC, fraud, compliance, legal).
Business Development Manager
Amaris Consulting (Mantu)
San Francisco, CA
04.2017 - 10.2017
Created and developed the activities of the Amaris' office in San Francisco Bay Area - consulting services in IT, Engineering, Business/Financial Management and Pharmaceutical sector
Identified potential customers, prospection (cold calling, emailing, LinkedIn, events, and customer portfolio development
Participated in the recruitment process of future employees (phone screening, 1st, and 2nd round interviews)
Established the strategy of the new office (business, recruitment, human resources, administration, and communication).
Business Development Intern
Josy
Paris, France
09.2016 - 03.2017
Prepared and created the new business plan, pitch deck, identifying potential clients, and the decision makers
Engaged in cold calling activities targeting startups and SMEs to generate a strong pipeline of potential opportunities
Conducted market research to identify selling possibilities and evaluated customer needs actively.
Education
Masters of Science, Corporate Finance and International Business -
ISTEC
Paris, France
03.2017
Data Analytics program certified by La Sorbonne -
DataScientest.com
08.2021
Skills
Complaint Management
French language fluency
Investment strategies
Wealth Management
Client acquisition
Customer Relationship Management
Excel
LinkedIn Sales Navigator
Additional Information
Marathon (Dublin, Madrid, Berlin, Paris, San Francisco) and ultra-marathon runner (Marin Ultra Challenge 50k, Cayuga Trails 50k, Beaverhead 100k)
Personal Information
Title: American-French citizen with over 4 years of experience in business development and sales within the international banking, technology consulting, SaaS and retail sectors. I recently graduated from a Data Analytics program certified from La Sorbonne and I am currently looking for a Private Banker or Financial Advisor role in the international banking sector.
Languages
Fluent in English and French
Timeline
Investment Advisor
Banque Transatlantique
03.2022 - Current
Senior Sales Associate, Retail
Fleet Feet (formerly JackRabbit)
11.2020 - 03.2022
New Business Manager
IWD
09.2019 - 12.2019
International Business Development Officer - Wealth Management Group
Bank of the West-BNP Paribas
10.2017 - 08.2019
Business Development Manager
Amaris Consulting (Mantu)
04.2017 - 10.2017
Business Development Intern
Josy
09.2016 - 03.2017
Masters of Science, Corporate Finance and International Business -
ISTEC
Data Analytics program certified by La Sorbonne -
DataScientest.com
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