William Lewis
West Allis,WI
Summary
Organized Mortgage Loan Officer with 26 years of experience residential mortgages. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations. Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Licensed Mortgage Loan Originator
Wells Fargo Bank, N.A.
12.2020 - Current
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Fielded customer complaints and provided solutions.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Mortgage Loan Originator
Total Mortgage
02.2017 - 12.2020
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
Mortgage Loan Originator
Quest Home Loan Center
08.2012 - 08.2017
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
Title Insurance Sales
Capital Title Insurance
01.2008 - 01.2012
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Title Insurance Sales
Residential Title Services
04.1998 - 05.2008
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
Education
High School Diploma -
West Allis Central High School
West Allis, WI06.1992
Skills
- Dodd-Frank Act
- Customer Relations
- Government Lending
- Product Education
- Negotiation Tactics
- Mortgage Loan Origination
- Loan File Maintenance
- Application Reviews
- Complaint Handling
- Loan Processing Coordination
- Automated Underwriting Systems
- Sales Development
- Creditworthiness Determination
- Mortgages and Loans
- Referral Network Development
- NMLS Registration
- Analytical and Critical Thinking
- Loan Portfolio Monitoring
- Networking and Partnership Development
Accomplishments
Many years of cold calls and networking has given me the ability to feel comfortable public speaking. I have given many presentations for the mortgage industry along with teaching social media skills to real estate agents. I enjoy being in front of people and finding the personal connections that lead to long term professional.
Physical Fitness
Many years of keeping active along with my certificate for personal training has allowed me to set standards for myself in health. Enjoy the benefits that I receive both physically and mentally.
Timeline
Licensed Mortgage Loan Originator
Wells Fargo Bank, N.A.
12.2020 - Current
Mortgage Loan Originator
Total Mortgage
02.2017 - 12.2020
Mortgage Loan Originator
Quest Home Loan Center
08.2012 - 08.2017
Title Insurance Sales
Capital Title Insurance
01.2008 - 01.2012
Title Insurance Sales
Residential Title Services
04.1998 - 05.2008
High School Diploma -
West Allis Central High School
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