William Liddell
Somersworth,NH
Summary
Dynamic professional with a robust background in sales and business development, complemented by extensive experience in customer relations and operational management. Proven ability to engage diverse clientele, delivering exceptional service through effective communication and relationship-building strategies. Demonstrated expertise in inbound and outbound sales, including cold calling, presentations, and account management across various industries such as retail, transportation, real estate, insurance, and packaging machinery. Quick learner with strong multitasking capabilities and a commitment to tackling new challenges while fostering productive internal and external partnerships.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Medical Manufacturing Quality Control and Packaging Janco Inc.
- Clean room environment performing last line product inspection prior to packaging and preparation for shipment.
Customer Service
McKinnon’s, Demoulas, Walmart
- Recent experience as a supermarket front end and customer service representative at McKinnon’s, Demoulas, Walmart (personal shopper) and with personal and professional transportation firms in Greater Boston
Sales Representative
Safeguard Security and Surveillance
01.2012 - 01.2020
- B to B and B to C sales of commercial and residential security and surveillance systems
Insurance Producer
McSweeney & Ricci
01.2011 - 01.2012
- Providing insurance protection for individuals and families homes, autos, boats and special risks.
Account Executive
Papier Mettler
01.2009 - 01.2011
- Cold calling, business development, and account management for stock and custom design packaging for both large- and small-scale customers including LL Bean, UPS, Albertson's
Account Executive
Unisource Worldwide/Set Point
01.1986 - 01.2008
- Lead cold calling, business development, consultative sales and turnkey program development including presentations for custom engineered and printed packaging as well as stock packaging and machinery offerings across the MRO supply spectrum. Grew a one location cold call into a multi state account that grew into a national program. Clients included Mail Boxes Etc./UPS Store, MFA, Boston, Yankee Candle, Jardens, Stonewall Kitchen, McKesson, Garelick Farms
Education
Bachelor of Arts - History, Philosophy
Boston College
Skills
- Delivers customer loyalty through exceptional service
- Sales and marketing
- Customer relationship management
- Sales presentations
- New business development
- Excellent listening skills
- Consultative sales techniques
- Product demonstrations
- Lead generation
- Client consultations
- Lead prospecting
- Market penetration
- National account management
- Excellent communicator
Certification
Master Presenter, Presentation Coaching Institute
Unisource Worldwide Sales Person of the Year
Timeline
Sales Representative
Safeguard Security and Surveillance
01.2012 - 01.2020
Insurance Producer
McSweeney & Ricci
01.2011 - 01.2012
Account Executive
Papier Mettler
01.2009 - 01.2011
Account Executive
Unisource Worldwide/Set Point
01.1986 - 01.2008
Medical Manufacturing Quality Control and Packaging Janco Inc.
Customer Service
McKinnon’s, Demoulas, Walmart
Bachelor of Arts - History, Philosophy
Boston College