William Lin

Established company's social media presence

• Garnered up to 10k views per post by identifying and analyzing trending keywords and hashtags.
• Maximizing exposure through attention-grabbing titles
• Created initial social media presence on Chinese social media

Maximized customer engagement and product awareness.

• Actively responding to customers via multiple social media platforms
• Enhancing customer experience through online interaction and in-person engagement

Provided guidance on student housing rental

• Introducing product features and benefits during client consultations and touring leading to 5 closed deals.

Demonstrated adaptability and critical thinking ability

• Quickly learn and build new housing information and incorporating it into sales pitches
• Initiated proactive outreach strategies to identify potential clients and generate new leads for the business.
• Increased signed lease through effective upselling and cross-selling techniques.

Demonstrated expertise in enforcing rules

• Maintaining fair play as a basketball referee for intramural leagues.
• Handle conflicts between players and dealing with unwarranted interaction

Created engaging and age-appropriate practice sessions

• Implemented tailored training programs, focusing on skill development and strategic gameplay
• Foster passion for young players and sharing important sporting philosophy
• leading to a significant improvement in players' confidence and overall enjoyment of basketball.

Completed research, compiled data, updated spreadsheets, and produced timely reports.

• Sorted and organized over 50+ files, spreadsheets, and reports.
• Participated in workshops and presentations related to projects to gain knowledge.
• Interacted with participants by phone, email, or in- person to provide information.