Professional and personable with over 13 years’ successful experience in client relations, and info-technologies. Excellent communicator with exceptional written and verbal communication skills. Results driven and distinguished leader committed to excellence, innovation, and success. Diligent and effective problem solver with reliable research-based decision making, organizational, and interpersonal skills—strong focus on analytics, critical thinking, process improvement, legal & policy interpretation, evaluation, and administration. Strong knowledge of principals and processes for customer and personnel services—stakeholder/shareholder assessments, meeting and exceeding quality standards for services, and evaluation of satisfaction for all parties. Analytical facts-based thinker, resolute researcher, and an experienced efficient problem solver. Hard-working, adaptable, team-player, and productive in stressful and fast-paced environments. Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.