William Lloyd

• Coordinated with servers and bartenders to maintain smooth operation of bar area.
• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
• Greeted customers and provided friendly, knowledgeable service.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Addressed customer complaints and inquiries to verify satisfaction.

• Led organization in setting goals and strategies.
• Contributed to values, goals and strategic vision of organization.
• Recruited, developed and retained excellent faculty to meet organizational goals.
• Represented organization at industry conferences and events.

• Communicated with customers to provide updates, gather information and resolve issues.
• Communicated with supervisor to report progress, discuss issues and seek guidance.
• Delivered high-quality work by diligently following standard operating procedures.
• Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
• Collaborated with other field technicians to resolve complex technical issues.

Designed and sold T-shirts and signs to the members

Created and sold the most sold T-shirt in chapter history

• Implemented loading dock process and productivity improvements.
• Participated in training and safety drills to prepare for emergency situations occurring on dock.
• Kept storage areas organized, clean, and secure to fully protect company assets.