William Lopes
Mineola,NY
Summary
Dedicated Resident Care Aid at A Holly Patterson Extended Care Facilities, skilled in compassionate caregiving and patient care. Successfully enhanced resident well-being through personalized support and effective communication. Proven ability to maintain cleanliness and organization, ensuring a safe and welcoming environment for all residents.
Overview
7
7
years of professional experience
Work History
Resident Care Aid
A Holly Patterson Extended Care Facilities
07.2022 - 06.2024
- Assisted residents with daily living activities, including bathing, grooming, and meal preparation.
- Monitored resident health conditions and reported changes to nursing staff promptly.
- Documented care provided and maintained accurate records in compliance with facility policies.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Provided emotional support to residents, fostering a compassionate and respectful atmosphere.
- Supported recreational activities, encouraging resident engagement and social interaction within the facility.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Restaurant Waiter
Westbury Manor
07.2021 - 06.2022
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed table assignments and coordinated with kitchen staff for timely food delivery.
- Assisted in training new staff on restaurant protocols and service standards.
- Maintained cleanliness of dining area and ensured compliance with health regulations.
- Recommended menu items based on guest preferences, increasing overall sales.
- Maintained clean and organized dining areas for optimal guest experience.
Grounds Maintenance Worker
Barbosa Ferraz
03.2017 - 04.2021
- Operated landscaping equipment to maintain grounds and enhance aesthetic appeal.
- Conducted routine inspections of green spaces to identify maintenance needs and ensure quality standards.
- Implemented efficient waste management practices to promote environmental sustainability on site.
- Trained new staff on proper use of tools and safety protocols, fostering a safe work environment.
- Maintained the health of lawns by applying fertilizers and pesticides as needed.
- Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
Education
Computer Course - Power Point - Excel - Database
Zapp Infromatica Computer School
Andira Parana Brazil01-2020
High School Diploma -
Barbosa Ferraz
Andira Parana Brazil01-2019
Skills
- Compassionate caregiving
- Bathing assistance
- Residential cleaning tasks
- Patient care
- Housekeeping tasks
- Personal hygiene assistance
- Patient transportation
- Mobility assistance
Languages
Spanish
Timeline
Resident Care Aid
A Holly Patterson Extended Care Facilities
07.2022 - 06.2024
Restaurant Waiter
Westbury Manor
07.2021 - 06.2022
Grounds Maintenance Worker
Barbosa Ferraz
03.2017 - 04.2021
Computer Course - Power Point - Excel - Database
Zapp Infromatica Computer School
High School Diploma -
Barbosa Ferraz