Summary
Overview
Work History
Education
Skills
Activities
Languages
Timeline
Generic

WILLIAM LOYOLA

South Richmond Hill,NY

Summary

Over 20 years of supervisory experience in successfully managing all store and sales operations. Strong leader; able to build strong teams with commitment to performance and people excellence. Exemplary record of organizing operations to increase efficiency while decreasing costs. Demonstrate ability to asses processes, identify problems, and implement solutions. outstanding interpersonal skill with ability to communicate with diverse groups. Strong ethics coupled with demonstrated loyalty to company mission goals.

Overview

28
28
years of professional experience

Work History

Executive Team Leader

Target
12.2023 - Current
  • Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
  • Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
  • Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
  • Managed risk effectively through proactive identification of potential issues and implementation of mitigation strategies.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Implemented best practices in financial management to optimize budget allocation and resource utilization.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Conducted thorough market research to gain insights into competitor strategies while identifying gaps in the marketplace for potential expansion opportunities.

Store Manager

WAL-MART
09.2010 - 10.2023
  • Developed, communicated, and leveraged strategic vision aligned with company, market, and local plans
  • Directed management and associates in facility operations and company direction
  • Continuously reorganized staffing at all vertical levels, and maintained an approachable persona to promote communication of ideas, concerns, and grievances
  • Lead management meetings to review sales to plan, upcoming promotions, scheduled deliveries and services, coordinated training, and reviewed store performance
  • Completed performance evaluations recognizing outstanding contributions
  • Counseled on career progression and aligned challenging opportunities to hone leadership skills
  • Continuously analyzed time and labor expenses, sales, productivity, costs and margins to assess overall business segment and store performance
  • Performed disciplinary steps including counseling, verbal, and written warnings up to and including termination when warranted
  • Ensured consistent application of corporate HR policies

Field Manager

SECURITAS USA INC
08.2007 - 03.2010
  • Managed a segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff
  • Ensured that personnel delivered the highest quality of service
  • Ensured that service expectations are being met through regular contact with clients; evaluated service quality, inspected posts and initiated corrective action in a timely manner as necessary
  • Met with line management and/or client representatives for status updates and to address any actual or potential problems; provided support during client start-ups, provided input to security planning, reviewed implementation of post orders and communicated requirements and changes to affected personnel
  • Participated in and coordinated with line management regarding the orientation, training, development and retention of high caliber staff
  • Coached employees and carried out disciplinary actions as necessary
  • Maintained and submitted payroll records and other employee business information
  • Maintained scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs

Shipping clerk/ supervisor

FUNKY ENTERPRISE INC
06.1998 - 04.2005
  • Oversaw incoming and outgoing shipping activities to ensure accuracy, and condition of shipments
  • Evaluated shipping notices, invoices, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules
  • Worked with management to establish and modify department operation methods and procedures
  • Inspected material handling equipment for defects and notified maintenance personnel or contacted outside service facility for repair
  • Maintained reports, records, and documentation to reflect department activities
  • Posted weight and shipping charges
  • Evaluated and recommended new programs to improve distribution methods and implement cost reduction
  • Hired, trained and evaluated employee performance, and recommended or initiated promotions, transfers, and disciplinary action
  • Assisted associates in shipping and receiving activities

Preload supervisor

UNITED PARCEL SERVICE
08.1996 - 06.1998
  • Trained and supervised daily activities of package handlers and clerks to ensure that all assigned duties were accomplished safely and in a timely manner
  • Maintained and submitted payroll records, schedules, and other employee business information pertaining to 30 employees under my direct supervision
  • Coached employees and carried out disciplinary actions as necessary via company and Teamster union guidelines
  • Conducted training meetings pertaining to proper and safe load techniques and work expectance
  • Worked with management to establish and modify department operational methods and procedures
  • Supervised proper load techniques pertaining to space requirements and position of shipment in boxcars and trucks and layout of shipment via UPS load charts

Education

ASSOCIATES OF ARTS - BUSINESS ADMINISTRATION

Genesee College
Batavia, NY

ASSOCIATES OF ARTS - CRIMINAL JUSTICE

Heald College
Honolulu, HI

Skills

  • Inventory Control
  • Vendor Relations
  • Community Outreach
  • Performance Improvement
  • Consumer Trend Analysis
  • Profit/Revenue Maximization
  • Training/Supervision
  • Workforce Motivation
  • Budget/Financing

Activities

  • Achieved 107% profitability and a 101% to sales plan for FY22 while reducing turnover.
  • Continually met or exceeded all sales and profit plans through tenure.
  • Initiated community outreach programs to encourage our associates, managers, and community to serve as good members of society.
  • Nominated for the Helen Walton award for volunteering.
  • Promoted ahead of peers, from Assistant manager, to Co-manager, on to Store Manager in less than 6 years with the company.
  • Taking over a highly complex store and being able to turn their retention around by instilling company ideology of success based on individual excellence, and building a successful motivated team.
  • Due to community involvement and reorganization of a failing Miami store I was approached by the greater Miami chamber of commerce to sit on their board of directors.

Languages

Spanish
Native or Bilingual

Timeline

Executive Team Leader

Target
12.2023 - Current

Store Manager

WAL-MART
09.2010 - 10.2023

Field Manager

SECURITAS USA INC
08.2007 - 03.2010

Shipping clerk/ supervisor

FUNKY ENTERPRISE INC
06.1998 - 04.2005

Preload supervisor

UNITED PARCEL SERVICE
08.1996 - 06.1998

ASSOCIATES OF ARTS - CRIMINAL JUSTICE

Heald College

ASSOCIATES OF ARTS - BUSINESS ADMINISTRATION

Genesee College

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WILLIAM LOYOLA