Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

William Lunny

Cleveland,TN

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

8
8
years of professional experience

Work History

Multi-Station Leader

AMXL Logistics
10.2023 - Current
  • Supervised sites in both Chattanooga and Knoxville.
  • Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Coordinated with 3rd party contractors to ensure last mile operations goals were met and barriers were addressed and removed.

Station Area Manager

AMXL Logistics
11.2020 - 10.2023
  • Ran day to day operations at site housing multiple business lines including Lockers+, Milky Way Sort, and AMXL Delivery Station.
  • Learned new processes for all operations and coordinated staffing of management to cover vacation, cross training, and remote coverage.
  • Led the implementation and roll out of new TDR processes, Working Well Huddle, Safety Shoes, and multiple station quality of life improvements.
  • Used tools such as Station Command Center, Cereus, ATROPS, Perfect Mile, Route Planning, TopOff, and others day to day to analyze labor and other station metrics.
  • Successfully motivated team to keep station consistently in the top 10% rankings on North American Scorecard

Assistant Manager

AMXL Logistics
07.2019 - 11.2020
  • Launched Amazon Heavy/Bulky delivery operations in the Chattanooga service area.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Direct team during package sortation, ensuring all packages are organized into the correct route, while problem solving, conducting safety audits, and handling HR concerns.
  • Attend regional meetings tracking quality, safety, and HR callouts while bridging any production misses and developing appropriate action plans to mitigate any issues.
  • Traveled to and helped support multiple site launches with expertise in logistics, safety, operations, and booking keep

Shift Manager

AMZL Logistics - DS Variable
09.2017 - 07.2019
  • Trained at BNA5 in co-location operations for AMZL. Learned how to conduct Return to Station and how to dispatch Same Day packages. Worked with Central Operations to plan FLEX acceptance
  • Helped conduct multiple interviews in preparation for the larger expansion of AMZL operations
  • Learned new systems and deep dive tools such as Perfect Mile, Routing Tools, Dexter, Eagle Eye, Comp website, and Mercury. Used these tools to dispatch upwards of 2000 Same Day packages hitting goals of 99% delivered.
  • While launching the delivery station DNA1 used previous experience in transportation to train management on proper procedures on check in, use of logistics tools, and case management.
  • Took on roles as HR, Learning, and Safety due to the nature of staffing at Delivery Stations.

Field Transportation Lead

Amazon
03.2018 - 09.2018
  • Launched operations by training new TOM associates, establishing yard layout, communicating standard work and responsibilities of both IB and OB docks.
  • Coordinated with carriers to help establish new transportation lanes and set minimum trailer pools as operations developed ensuring a smooth launch.
  • Acted as proxy for leadership when offsite including planning staffing, attending site meetings, and bridging tracked metrics.
  • Mentored junior leaders during building launch helping provide growth, development, and advancement including effective resume writing and interview skills.
  • Improved yard defect rate from 10% down to 4% WoW by implementing and communicating changes in check-in procedures and yard audit.
  • Developed action plan with the inbound dock that drove down dwellinf backlog on site from 4 days to 1.5 during launch.

Field Transportation Specialist

Amazon
04.2017 - 03.2018
  • Facilitated seamless handoffs between shifts by conducting thorough briefings with incoming staff members about ongoing tasks.
  • Optimized resource allocation by scheduling drivers according to workload demands and availability constraints.
  • Conducted regular safety audits of vehicles, equipment, and facilities to minimize risk factors.
  • Managed fleet maintenance schedules, ensuring vehicles were safe and ready for daily use.
  • Maintained workflow on trailer yard to ensure there were no bottlenecks that could impact customer experience due to delayed departure times.

Production Assistant

Amazon
11.2015 - 04.2017
  • Aided in achieving project goals through active participation in team meetings and collaborative brainstorming sessions.
  • Contributed to cost savings by identifying areas for improvement in resource allocation and usage.
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Enhanced production efficiency by streamlining processes and implementing organizational improvements.
  • Reviewed activities for production team to complete tasks on time.
  • Maintained a safe and clean work environment, contributing to overall team productivity.
  • Reduced production errors through close attention to detail and thorough quality control checks.

Education

High School Diploma -

Bradley Central High School
Cleveland, TN
05.2003

Skills

  • Improvement plan knowledge
  • Analytical Skills
  • Data Analytics
  • Continuous Improvement

Additional Information

Three years leadership experience training and developing soldiers in the US Army Military Police Corp.

Willing to travel if needed.

Timeline

Multi-Station Leader

AMXL Logistics
10.2023 - Current

Station Area Manager

AMXL Logistics
11.2020 - 10.2023

Assistant Manager

AMXL Logistics
07.2019 - 11.2020

Field Transportation Lead

Amazon
03.2018 - 09.2018

Shift Manager

AMZL Logistics - DS Variable
09.2017 - 07.2019

Field Transportation Specialist

Amazon
04.2017 - 03.2018

Production Assistant

Amazon
11.2015 - 04.2017

High School Diploma -

Bradley Central High School

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William Lunny