William MacKenzie
Iowa City,Iowa
Summary
Motivated Store Manager with a proven track record at DeliMart Properties Inc., which was acquired by Casey's Corporation, who is dedicated to excelling team development and store operations. Expert in inventory management and promotional planning, I significantly enhanced customer satisfaction ratings through effective coaching and strategic merchandising. Committed to fostering collaborative environments that drive performance and efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
30
30
years of professional experience
Work History
Store Manager
Casey's Corporation
02.2023 - Current
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Store Manager
DeliMart Properties Inc.
08.2021 - 02.2023
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
Assistant Store Manager
DeliMart Properties Inc.
07.2019 - 08.2021
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Overnight Associate
DeliMart Properties Inc.
04.2010 - 07.2019
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Construction Foreman
Kennedy Construction
03.1996 - 04.2010
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Supervised field crews to maximize quality and work efficiency.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Inspected work for compliance with applicable regulations and job specifications.
- Verified and submitted team timesheets.
- Coordinated materials to maintain steady flow and meet productivity objectives.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reviewed project details to specify correct materials and equipment for job sites.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Skills
- Personnel development
- Operational budgeting
- Promotional planning
- Store operations oversight
- Payroll management
- Training and mentoring
- Vendor management
- Shift scheduling
- Staff supervision
- Cash management
- Team development
- Problem-solving
- Team leadership and coaching
- Store merchandising
- Inventory Management
Timeline
Store Manager
Casey's Corporation
02.2023 - Current
Store Manager
DeliMart Properties Inc.
08.2021 - 02.2023
Assistant Store Manager
DeliMart Properties Inc.
07.2019 - 08.2021
Overnight Associate
DeliMart Properties Inc.
04.2010 - 07.2019
Construction Foreman
Kennedy Construction
03.1996 - 04.2010