WILLIAM MANCIA
Springdale
Summary
A highly personable, results-oriented professional who is passionate about making things happen on time and on budget. This is an individual with great organizational and interpersonal skills and a real knack for multitasking, yet always with safety and customer satisfaction uppermost in mind. It indicates wide customer service skillsets, a relentless go-getter mindset, their being practiced in helping many very different customers, providing many tailored suggestions to satisfy an important number of specific needs. If you keep records of your transactions in good order, this will help you create visually attractive displays resulting in increased sales.
Fueled by growth in organization, this planner understands how to find a problem and a solution, as well as the service and effective communication required to rally those around them to instigate change. Their stellar grasp of business fundamentals, combined with real estate project management and phenomenal group leadership capabilities, is a learned recipe for realizing the commercial viability of initiative efforts. They are super collaborative and have an incredibly strong work ethic, which shows their commitment to the success of a project, person, or group.
Overview
3
3
years of professional experience
1
1
Certification
Work History
House Cleaner
MODERN CLEANINGS LLC
01.2024 - Current
- Wiped down windows and mirrors with glass cleaner
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins
- Adept at dusting shelves, blinds and other surfaces throughout the house
- Vacuumed rugs and draperies and ironed clean linens
- Straightened desk items, furniture, and appliances
- Washed dirty linens and remade beds with clean sheets
- Cleaned laundry rooms by removing lint from dryer traps and sweeping and mopping floors
- Reported any maintenance or safety issues to the appropriate personnel
- Performed final touch-up cleaning on show units and those ready for new resident move-in
- Delivered quality customer service to address urgent needs and cleaning requests.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Installer / Sales
FESTIVE PARTY RENTAL LLC
06.2022 - Current
- Booking customers for a designated day they want to rent something out
- Maintained equipment
- Safely loading, unloading, and securing equipment on a trailer
- maintained and operated a trailer
- Set up equipment request per the customer; which includes a tent, bouncy house, or tables/chairs
- Managed time to set up equipment within company standards
- Completed quality check with team and customer to assure customer sanctification and quality control
- Completed troubleshooting of malfunctions and diagnosed issues.
- Operated tools, equipment, and machinery according to safety standards.
- Calculated materials and time needed for each job.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Maintained a strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing both regular and preventative maintenance
- Managed maintenance activities, supervised staff, and inspected equipment.
- Laid out materials and system components to prepare for installation.
Co CEO
FESTIVE PARTY RENTAL LLC
06.2022 - Current
- Facilitated strategic planning sessions to develop long-term goals and objectives for the organization
- Developed comprehensive risk management strategies focused on mitigating potential threats to operations
- Fostered an environment of trust, respect, collaboration, innovation and creativity within the company culture
- Built strong relationships with customers through attentive listening skills and excellent problem solving abilities
- Invested in tools and technologies to protect resources and assets
- Monitored trends in the industry for potential impacts on operations
- Maintained accurate records of activities related to assigned projects
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Sales Associate
Lowes Home Improvment
05.2024 - 11.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Associate of Science - Stem
Nwacc
Rogers, AR05-2028
High School Diploma - undefined
Har-Ber High School
Springdale, AR05.2023
Skills
- Organizational Skills
- Self-Motivation
- Effective Communication
- Adaptability
- Decision Making
- Fast learner
- Problem-solving
- Patience
- Creativity
- Retail loss prevention
- Promotional support
- Calm demeanor
- Negotiation tactics
- Crisis management
- Organizational agility
Certification
- Part 107 Drone License
- Driver License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Lowes Home Improvment
05.2024 - 11.2024
House Cleaner
MODERN CLEANINGS LLC
01.2024 - Current
Installer / Sales
FESTIVE PARTY RENTAL LLC
06.2022 - Current
Co CEO
FESTIVE PARTY RENTAL LLC
06.2022 - Current
High School Diploma - undefined
Har-Ber High School
Associate of Science - Stem
Nwacc
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