Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

William Manhat

Lakewood,NJ

Summary

Dynamic sales professional with a proven track record at Walmart, excelling in customer service and team collaboration. Recognized for enhancing customer satisfaction through effective problem-solving and attentive service. Skilled in inventory management and fostering a positive work environment, consistently achieving performance targets while promoting employee development.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

33
33
years of professional experience

Work History

Sales Associate

Burlington Coat Factory
05.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Prepared merchandise for sales floor by pricing or tagging.

Department Manager

Walmart
03.1993 - 10.2013
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.

Education

Mass Media

Ocean County College
Toms River, NJ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Listening skills

Accomplishments

  • Exceeded monthly quota [number] times.
  • Design - Responsible for creative design for prominent [project].
  • Project Development - Collaborated with team of [team] in the development of [project].

Timeline

Sales Associate

Burlington Coat Factory
05.2021 - Current

Department Manager

Walmart
03.1993 - 10.2013

Mass Media

Ocean County College
William Manhat