Summary
Overview
Work History
Education
Skills
Certification
Timeline
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William Mann

Greensboro,NC

Summary

Motivated individual with a strong work ethic & proficiency in various computer & office technology programs. Seeking opportunities to apply & further develop technical skills in a professional environment. Eager to contribute to the success of the company while gaining experience in the field.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks, Barista
03.2023 - Current
  • Prepared an extensive menu of 150+ handcrafted drinks, serving an average of 600 customers daily
  • Provided excellent customer service, fostering positive connections & exceeding company core values
  • Contributed to achieving peak efficiency, positioning our store as the top performer within the district

Teacher's Assistant

Volunteer
08.2021 - 12.2021
  • Assisted in teaching Principles of Engineering class, guiding 30 students in developing engineering skills and 3D CAD software proficiency.

Education

High School Diploma -

Wiesbaden High School
Wiesbaden, Germany
06.2022

Skills

    • Hardware Repair
    • Remote System Analysis
    • Software Updates
    • Issue Resolution
    • Operating systems knowledge
      • Technical Support
      • Customer Service
      • TCP/IP
      • Technical issues analysis
      • Mac systems

Certification

CompTIA A+ (completed) CompTIA Sec+ (in progress)


Timeline

Barista

Starbucks, Barista
03.2023 - Current

Teacher's Assistant

Volunteer
08.2021 - 12.2021

High School Diploma -

Wiesbaden High School

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William Mann