Summary
Overview
Work History
Education
Skills
Timeline
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William Marin

Corpus Christi,TX

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization. Motivated business professional bringing 25 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

26
26
years of professional experience

Work History

Muti Unit Owner

The Laundry Depot
07.2012 - 12.2023
  • Owned eight Laundry depot laundry mats and managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Multi-unit Owner

Popeyes® Louisana Kitchen
03.2012 - 02.2018
  • Owned and operated five popeyes restaurants and managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Comfort Inn Hotel

Choice Hotels
04.2005 - 03.2010
  • Owned and operated this Comfort Inn and maintained a high standard of cleanliness throughout the property by supervising housekeeping operations and implementing strict hygiene protocols.
  • Identified areas for improvement within the inn''s services based on guest feedback analysis, leading to higher overall satisfaction ratings.
  • Increased repeat bookings through exceptional customer service, attention to detail, and proactive problem resolution.
  • Enhanced guest safety through regular staff training sessions on emergency procedures as well as proper equipment usage.

Subway Franchisee

SUBWAY®Restaurants
02.1998 - 09.2005
  • Managed day-to-day operations for nine Subway restaurants, overseeing staff scheduling, inventory management, and financial reporting.
  • Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
  • Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
  • Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.

Education

No Degree - Business Administration And Management

Del Mar College
Corpus Christi, TX

High School Diploma -

C E Ellison High School
Killeen, TX
06.1987

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Business Management
  • Operations Management
  • Client Service
  • Marketing
  • Staff hiring
  • Business marketing

Timeline

Muti Unit Owner

The Laundry Depot
07.2012 - 12.2023

Multi-unit Owner

Popeyes® Louisana Kitchen
03.2012 - 02.2018

Comfort Inn Hotel

Choice Hotels
04.2005 - 03.2010

Subway Franchisee

SUBWAY®Restaurants
02.1998 - 09.2005

No Degree - Business Administration And Management

Del Mar College

High School Diploma -

C E Ellison High School

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William Marin