William Mark Lynch
Summary
An accomplished human resources leader and business partner, creating and executing strategies to meet the needs of corporations in multiple industries while cultivating a diverse and inclusive workforce that prioritizes employee performance and active engagement. Demonstrate excellence in structuring organizations, identifying, recruiting, developing peak performers, and positioning workforce to meet short- and long-term growth objectives. Develop HR programs to promote collaboration and trust while ensuring employees feel appreciated and valued. Communicate effectively internally and externally, positioning companies as community partners.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CHRO
Local Automation Company
08.2024 - Current
- August 2024 to present, working with this start-up and new ownership to develop their 10-year strategic plan, aiming to achieve $ 50 million in revenue with 18% profit margins. Identified short-term objects with a focus on hiring, training, SOPs, researching new business systems to include project management, CRM, HRIS, estimating, and AI technology and Sage Business Systems with implementation kick off in 2nd QTR. 1st QTR started basic electrician training with 14 employees enrolled (30k investment), hired senior PM, trainer, 3 addition field administrative support specialist, Office Manager, estimator, 11 field technicians (goal is 24 new hires in 2025, present revenue $12 million & 40 FTEs (2024) and revenue goal for 2025 is $18 million and 72 FTEs. Working with leadership on the PM training program using the Google PM online video module.
- Field Service Operations with 4 offices in WV, PA, VA, and MD. (automation, instrumentation, maintenance, cyber security, and warehouse management).
- Achieved the 6-month hiring goal, and based on present revenue goals, changed the hiring goal for 2025 to 18 new hires and halted hiring until September 2025. The internal bandwidth of management is experiencing difficulty keeping pace with the orientation and training for new employees.
- Present headcount 46 from 28 employees in less than 9 months.
HR Consultant
King George LLC
11.2023 - 08.2024
- Projects include working with large book manufacturers, providing advice, counseling, and work product for WARN ACT Notification, delivery of WARN Letters to State and Local governments, employees, and vendors on plant closure.
- Analysis of Workers’ Compensation claims resulted in 15 open claims for longer than 18 months with no resolutions costing over 1 million dollars. Worked with HR, safety, and insurance carrier on a plan to negotiate a settlement, light duty, or deny.
- Work with a local non-profit organization on the implementation of SOPs for daily operations, creating job descriptions, interview training, disciplinary steps, bonus retention plan, inventory control, and cash management. Worked with the Board conducting internal investigations.
Director of Human Resources
Michael and Son
02.2022 - 01.2024
- Reported to the CEO with accountability for 500 hourly employees and 125 salaried employees with 16 work locations in the Mid-Atlantic States, including a Training Academy located in Richmond, VA, with classes lasting 8 weeks with 30 HVAC students.
Sr. Human Resources Business Partner
National Academies of Sciences, Engineering, and Medicine
11.2018 - 07.2023
- Plan and execute special HR projects related to talent management strategy to identify, hire, and retain executive leaders.
- Work with CHRO and assigned special projects.
- Develop external DEI networks to expand sourcing capabilities.
- Researched and recommended new human resources technology and systems to improve the time-to-hire process.
- Internal executive recruiter hiring senior level sciences, engineering, medicine, finance, and IT positions.
Director, Human Resources
Aramark
01.2017 - 08.2017
- Managed an HR team for a hospitality organization with more than 1,800 employees operating in a national park. (Resigned – accident and required immediate personal surgery). Drove the hiring, onboarding, and training of eight-hundred seasonal employees.
- Introduced a pre-shift meeting with a focus on open communications, quality, safety, and learning.
- Led pre-union negotiations and managed monthly recognition award programs.
- Headed the cultural adaption process for 1,800 predecessor employees.
- Conduct the non-economic labor negotiations.
- Advised on the economic negotiations.
Director of Human Resources
Delivery Agent
05.2016 - 12.2016
- Provided human resource services in partnership with executive leaders for an e-Commerce firm with three-hundred staff at two sites. Company filed bankruptcy.
VP, Human Resources, Safety, IT, and Plant Operations
AirDye Solutions LLC
02.2014 - 07.2016
- Directed all aspects of human resources for a manufacturing organization in a start-up mode after predecessor bankruptcy.
- Recruited more than 168 employees, including the CFO and VP of Operations.
- Created performance standards and bonus plans specific to attaining financial performance for management and quality performance standards for hourly personnel for quarterly performance bonus. Reduced product returns by 35% and increased production by 8%, cash flow increased by 3%. The following year created a safety bonus and monthly raffle for the submission of safety improvement suggestions or the identification of potential hazards.
- Trained and developed a high-performance human resources team while overseeing IT and Interim Operations Manager.
- Implemented new HRIS system and payroll system and performed the user training.
- Developed and rolled out a wellness program.
- Headed succession planning from Operations Analyst to Plant Manager.
- Multiple operations in Japan, Germany, and US.
- Relocated remote offices in New York City and Greenville, SC to reduce operating costs by $10K per month.
- Guided the company through the acquisition of a competitor and contributed to the purchase of a new business unit, including merging all benefits, policies, and compensation plans while integrating new employees into company systems.
- Negotiated all health claims with the carrier for $500K.
- Negotiated an EPA fine from $100K to $10K.
Director of Human Resources
Dayton Parts LLC
09.2013 - 02.2014
- Managed all aspects of human resources for a second-tier automotive manufacturer with seven hundred employees spread across multiple sites in Canada and the US. Promoted employee relations and safety in a union environment.
- Directed due diligence and post-M&A integration for two new business units in the US and Canada.
Corporate HR, Plant HR, & Benefits Manager
Morgan Corp.
01.2008 - 08.2013
- Human resources and benefits administration for employees at 16 plants in the US and one plant in Canada.
- Implemented the company’s first wellness program.
- Recommended and implemented new benefit plan design resulting on decrease in employer’s cost.
- Created a paperless work environment for employee benefit files.
- Designed and rolled out an ADP benefits module and led the HRIS conversion from ADP to Ceridian.
- Accountable for all benefits-related functions, including closing out the previous benefit plans and on-boarding new employees.
- Interim Plant HR Manager in the US and Canada.
- Investigate work related employment allegations and manage Workers’ Compensation benefits.
- Assisted Director of Human Resources in hiring hourly team members, compensation, and policy development.
VP of HR Service Operations
BenergyOS
12.2003 - 12.2008
- PEO/BPO Benefits, HR, online service provider and TPA. Sold company and with equity distribution.
Education
EdD - Organizational Development (ABD)
Grand Canyon University
Master of Arts - Leadership & Management
Liberty University
Master of Science - SHRM Certification HR
Villanova University
Bachelor of Science - Interdisciplinary Studies & Business Administration
Liberty & Drexel University
Skills
- PEO and TPA human resource and employee benefit plans
- Talent identification, sourcing, developing, training, coaching, counseling, and mentoring
- Employee involvement includes grievances, labor relations, engagement, problem solving, investigations
- Administration of benefits, compensation, payroll, regulatory, policies and procedures
- HRMS systems include Workday, ADP, Ceridian, Deltek, Bamboo HR, Zenith, SAP, Kronos, Oracle Cloud HCM, EPICOR, PayChex, CloudSuite, HCM, iSolved People and Resume, and Humanic UKG
- ATS systems Jobvite, Workday, ADP, iCIMS, Bamboo HR, Oracle, Jazz HR, and Sage People
- Written, verbal, email, text, social media, and SOP communications Including developing policies, procedures, training material, and implementation planning
- Performance management, succession planning, union and non-union work environments, safety, and crisis management
- Performance management tools Trakstar, MyTalent, Engagely, and Blue 360 Degree Feedback
- Type or edit your skills here
Accomplishments
- Collaborated with a team of 44 in the development of providing employee benefits and PEO services to 300 global employers.
- Supervised a team of 185 hourly team members in the start-up of manufacturing plants in the US and Japan.
- Collaborated with a team of in-house legal counsel in the development of negotiating a union contract for 1,200 hourly employees.
- Achieved by taking over three different businesses by re-engineering and upgrading technology, people, and the development of KPIs to increase accuracy and efficiency. Working with private equity to turn around these operations with the exit strategy to sell.
Certification
DOT Reasonable Suspicion, OSHA-10, Wellness, Coaching, FSA/HSA, and various other certs.
Affiliations
- Society of Human Resources Management Senior Certified Professional (SHRM-SCP-Expired)
- Member – Society of Human Resources Management (SHRM)
- Member – World at Work
- Member – Shingo Institute (Lean)
- Held Life & Health Insurance in PA and Professional TPA License in most States in the United States
Expertise
Human Resources Management - Succession Planning - Executive Coaching - Benefits & Compensation Recruiting – Employee Relations - Relationship Management - Workers’ Compensation - Employee Engagement Change Management - Process Development / Improvement - Project Management - Performance Management Strategic Planning - Training & Development - Labor Relations – Communications - Regulatory Compliance Investigations - Mergers & Acquisitions – IPOs – Start-ups – Davis Bacon – Service Contract Act – AI Tools
Timeline
CHRO
Local Automation Company
08.2024 - Current
HR Consultant
King George LLC
11.2023 - 08.2024
Director of Human Resources
Michael and Son
02.2022 - 01.2024
Sr. Human Resources Business Partner
National Academies of Sciences, Engineering, and Medicine
11.2018 - 07.2023
Director, Human Resources
Aramark
01.2017 - 08.2017
Director of Human Resources
Delivery Agent
05.2016 - 12.2016
VP, Human Resources, Safety, IT, and Plant Operations
AirDye Solutions LLC
02.2014 - 07.2016
Director of Human Resources
Dayton Parts LLC
09.2013 - 02.2014
Corporate HR, Plant HR, & Benefits Manager
Morgan Corp.
01.2008 - 08.2013
VP of HR Service Operations
BenergyOS
12.2003 - 12.2008
Master of Arts - Leadership & Management
Liberty University
Master of Science - SHRM Certification HR
Villanova University
Bachelor of Science - Interdisciplinary Studies & Business Administration
Liberty & Drexel University
EdD - Organizational Development (ABD)
Grand Canyon University
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