William Marsden
Haverhill,MA
Summary
Detail-oriented CDL B Truck Driver with a strong focus on safety protocol adherence and documentation accuracy. Committed to delivering exceptional customer service while ensuring timely and compliant deliveries.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CDL B Truck Driver
World Courier Inc.
Wilmington, MA
03.2022 - 04.2026
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Delivered packages efficiently to various locations in a timely manner.
- Completed all delivery paperwork accurately to ensure compliance and efficiency.
- Inspected vehicle conditions and performed routine maintenance checks to maintain safety and reliability.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Updated customers on delivery status and schedules to enhance satisfaction.
Delivery Driver
New England Spring Water
North Reading, Massachusetts
01.2015 - 03.2022
- Coordinated daily delivery schedules with dispatch team to optimize routes and ensure timely deliveries.
- Transported and safely delivered items to prevent damage or loss.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated effectively with customers regarding delivery status and schedules.
- Resolved customer service complaints professionally, fostering trust and loyalty through knowledgeable responses.
- Ensured accurate recordkeeping through efficient distribution of invoices, collection of payments, and timely updates of logs.
Education
Associate of Science - Funeral Services
New England Institute At Mount Ida College
Newton, MA05-1996
Skills
- Vehicle inspection
- Route planning
- Delivery coordination
- Safety protocol adherence
- Logbook management
- Customer relationship management
Certification
- CDL A/B License
Timeline
CDL B Truck Driver
World Courier Inc.
03.2022 - 04.2026
Delivery Driver
New England Spring Water
01.2015 - 03.2022
Associate of Science - Funeral Services
New England Institute At Mount Ida College