William Marshall Jr
Addison,TX
Summary
Dedicated and detail-oriented administrative professional with strong organizational skills and a commitment to ensuring smooth operations in a healthcare setting. Experienced in maintaining accurate patient records, managing communication between staff and patients, and performing clerical functions such as data entry, scheduling, and documentation. Adept at supporting multidisciplinary teams to promote positive patient outcomes. Skilled in managing multiple tasks efficiently while ensuring compliance with hospital and unit standards. Proficient in handling phone inquiries, coordinating patient admissions, and maintaining a safe and orderly work environment.
Overview
10
10
years of professional experience
Work History
8th Grade U.S. History Teacher (Honors)
Raul Quintanilla Middle School
Dallas , Tx
2023.01 - Current
- Performed various administrative tasks such as maintaining detailed student records, tracking student progress, and ensuring accurate documentation of attendance and grades
- Facilitated communication between students, parents, and staff, similar to managing communication between hospital staff, patients, and families
- Collaborated with other teachers and administrative staff to create a positive and organized learning environment, demonstrating teamwork and coordination similar to a hospital setting.
African American Studies/U.S. History Teacher (9th & 11th grade)
Jordan High School
Los Angeles , CA
2022.01 - 2023.01
- Managed classroom operations including organizing lesson materials, monitoring student progress, and maintaining up-to-date records
- Handled high volumes of communication with parents, students, and faculty, demonstrating strong interpersonal and phone handling skills relevant to hospital administrative roles
- Conducted data entry and analysis for tracking student performance, highlighting proficiency in managing information systems and generating reports.
Independent Studies Teacher
Kipp Scholar Academy Middle School
Los Angeles , CA
2021.01 - 2022.01
- Managed individualized student records, tracked academic performance, and performed data entry for progress reports and assessments
- Coordinated with school staff to ensure students were appropriately placed in independent study programs, demonstrating skills in admissions coordination similar to bed control duties in a healthcare setting
- Responded to inquiries from parents and students in a timely and professional manner, emphasizing strong communication and customer service abilities.
Student Assistant
California State University Dominguez Hills Library Archives
Carson , CA
2015.01 - 2017.01
- Managed administrative tasks, including digitizing and cataloging historical collections, which parallels the meticulous handling of patient records and medical documentation
- Prepared reports and correspondence according to archival standards, demonstrating an ability to generate accurate reports and manage data entry in healthcare settings
- Monitored archival storage areas to ensure the stability of records, similar to maintaining a safe and orderly environment in hospital units
- Handled communication and outreach activities, showcasing skills in promoting positive public relations, similar to interacting with patients, families, and staff in a healthcare environment.
Education
Master of Arts - Curriculum & Instruction
California State University Dominguez Hills
Carson, CASingle Subject Teaching Credential - Social Science
California State University Dominguez Hills
Carson, CABachelor of Arts - <ul><li>History</li><li>Social Science</li></ul>
California State University Dominguez Hills
Carson, CASkills
- Patient Communication & Support
- Medical Record Management
- Administrative Support & Social Services
- Data Entry
- Phone Handling & Scheduling
- Patient Admissions & Bed Control
- Report Generation & Analysis
- Attention to Detail & Compliance
- Problem Solving & Decision Making
- MS Word
- Excel
- PowerPoint
- Outlook
- Clinical Systems & Database Management
- Google Suite (Docs, Slides, Classroom)
- Online Learning Management Systems
- Scheduling Software
Career Accomplishments
- Developed and implemented a tool for tracking missing assignments whereby students could access this online log to determine what needed to be submitted to get better grades; experienced an increase in grades due to mitigation of students failing to submit their outstanding work.
- Created templates of how to author effective essays, which helped students to produce more effective writing pieces that scored high grades.
- Played an instrumental role in creating the Japanese internment exhibits highlighting the history in the California region.
- Selected to be published in the Toro Historical Review in Summer 2016 - Los Angeles History: The Los Angeles Domino Affect: Ethnic Shifts in Los Angeles Neighborhoods, Compton, and Leimert Park.
Timeline
8th Grade U.S. History Teacher (Honors)
Raul Quintanilla Middle School
2023.01 - Current
African American Studies/U.S. History Teacher (9th & 11th grade)
Jordan High School
2022.01 - 2023.01
Independent Studies Teacher
Kipp Scholar Academy Middle School
2021.01 - 2022.01
Student Assistant
California State University Dominguez Hills Library Archives
2015.01 - 2017.01
Master of Arts - Curriculum & Instruction
California State University Dominguez Hills
Single Subject Teaching Credential - Social Science
California State University Dominguez Hills
Bachelor of Arts - <ul><li>History</li><li>Social Science</li></ul>
California State University Dominguez Hills
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