Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Martinez

Anaheim,CA

Summary

Proven multitasker and team collaborator, I significantly enhanced service efficiency and guest satisfaction at Anqi Bistro. Skilled in cleaning and sanitation, I ensured a pristine dining environment, mastering drink preparation and reducing order errors through keen attention to detail. My proactive approach and ability to thrive in fast-paced settings have consistently improved operational flow and customer experience.

Overview

4
4
years of professional experience

Work History

Head Food Runner

Anqi Bistro
11.2022 - Current
  • Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
  • Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
  • Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
  • Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
  • Collaborated with servers to anticipate guest needs, providing prompt assistance and creating a seamless dining experience.
  • Supported efforts to minimize waste by accurately communicating meal modifications to the kitchen staff, reducing unnecessary food loss.
  • Maintained open lines of communication with management regarding potential issues or areas for improvement within the food running operation.

Barback

Anqi Bistro
05.2024 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Delivered food to customers at bar and tables.
  • Learned how to make wide variety of mixed drinks.

Server

El Calamar
05.2020 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Graduate -

Anaheim High School
Anaheim, CA
04.2020

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Cleanliness Maintenance
  • Flexible Schedule
  • Fast-Paced Environment
  • Attention to Detail
  • Time Management
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Barback

Anqi Bistro
05.2024 - Current

Head Food Runner

Anqi Bistro
11.2022 - Current

Server

El Calamar
05.2020 - 10.2022

High School Graduate -

Anaheim High School
William Martinez