William Martinez
Oklahoma City,OK
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Fuzzy Taco Shop
Oklahoma, OK
09.2023 - Current
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped with purchases and signed customers up for rewards program.
- Checked personal identifications during alcohol and tobacco sales.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained work area and kept cash drawer organized.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
Grill Cook
Torchy's Tacos
Oklahoma City, Oklahoma
08.2019 - 08.2023
- Garnished and arranged plated meals.
- Followed proper sanitation procedures during food preparation and storage.
- Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
- Reviewed quality standards and verified continuous application throughout kitchen environment.
- Operated cash register accurately and efficiently when needed.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Trained new employees on grill operations and safety protocols.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Education
None
None Skills
- Returns processing
- Product restocking
- Drawer balancing
- Touching grass (test)
- Customer service
- Receipt handling
- Liquor regulations and compliance
- Credit and cash transactions
- ID verification
- Gift card handling
- Payment processing
- Cleaning and sanitizing
Languages
Spanish
Full Professional
English
Limited
Certification
Oklahoma able commission
Timeline
Cashier
Fuzzy Taco Shop
09.2023 - Current
Grill Cook
Torchy's Tacos
08.2019 - 08.2023
Oklahoma able commission
None
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